Service Desk Engineer in Northwich

Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work.

And it doesn\’t stop there. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential.

More about the Team

We are looking to recruit 2 Service Desk Engineers on a permanent basis.

Reporting to the Service Desk Manager, this is a great career opportunity to join a large, organically growing, market leading managing agent. You will also analyse and resolve security breaches and vulnerability issues in a timely and accurate manner

This role is based out of our Northwich office 5 days a week.

More about your role

As an IT service desk engineer you are essential in delivering a high-quality front-of-house IT service that continuously improves our customers\’ experience. The IT Service Desk will proactively develop and maintain strong, positive working relationships with customers and IT colleagues.

More about you

The ideal candidate will have experience in a similar role. Knowledge of MS Technologies such as Azure, Citrix and Service Now is desired.

The successful candidate will :

• Have an MSP Background,
• Have worked in aService Desk role,
• Befamiliar with MS technologies

The benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there\’s always more we can do to make you smile, that\’s why we offer a comprehensive benefits package with each role, yours will include :

• Competitive salary, with a salary review yearly
• Pensionwith matched contributions up to 7%
• Excellent holiday package – up to 35 days annual leavewith the option to buy or sell leave
• Cashback plan for healthcare costs – up to £500 saving per year
• A bonus scheme for all colleagues at 2%
• Training anddevelopment
• Extra perks including huge discounts and offers from shops, cinemas and muchmore