Senior Compliance Officer in Northwich

At Residential Management Group (RMG), compliance sits at the heart of everything we do – protecting our customers, our clients and our colleagues. We're looking for a Senior Compliance Officer to play a key role in supporting the delivery of statutory and regulatory compliance across our managed portfolio. This is a varied and high-impact role, working closely with internal stakeholders and external compliance providers to ensure high standards are consistently met across core compliance, asset testing and asset hazards. You'll take ownership of supplier performance against agreed SLAs, respond to a wide range of compliance-related enquiries, and support the Compliance Manager with reporting, audits and risk reduction activity. This role also provides the opportunity to deputise for the Compliance Manager where required.

Where will I be working? Based full time at our offices in Northwich (CW9 7LN). After probation will be 4 days office based and 1 day working from home - 37.5 hours per week Monday to Friday.

What you'll be doing:

• Managing relationships with compliance service providers, including monitoring performance against agreed SLAs.
• Undertaking regular performance review meetings with external providers and resolving issues professionally.
• Ensuring statutory Health & Safety requirements are met across relevant modules, including Fire Risk Assessments, Water Risk Assessments, EICRs, LOLERs and Fire Safety Regulations (England) 2022.
• Supporting and guiding Compliance Officers to ensure compliance instructions are raised and completed within required timescales.
• Assessing and responding to compliance-related enquiries from colleagues, customers and third parties.
• Monitoring and managing hazards arising from asset testing reports, escalating and reporting risks as required.
• Supporting the preparation of monthly board reports, providing data insights and commentary.
• Carrying out audits and data ‘dip checks' to identify irregularities and support resolution.
• Deputising for the Compliance Manager when required, including delegating tasks and supporting team development.

What we're looking for:

• Experience within compliance or health & safety administration role.
• Excellent attention to detail with the ability to manage multiple priorities to tight deadlines.
• Strong written and verbal communication skills, with confidence in dealing with external suppliers.
• Able to work independently and collaboratively as part of a team.
• Intermediate Excel skills (V-lookups, X-lookup, pivot tables).

• Experience in property management or residential block management.
• Experience coaching, mentoring or supporting colleague development.

Why join RMG? You'll be part of a supportive and knowledgeable compliance team, where your expertise is valued and your contribution has a real impact on safety, quality and customer experience. We offer agile working, exposure to a broad compliance portfolio, and the opportunity to further develop your career within a well-established and growing organisation.

What does RMG have to offer you?

• A 37.5 hour working week and a competitive salary.
• 27 days holiday plus all Bank Holidays.
• Free Healthcare cashback Plan (re-claiming for things like optical treatment and dental care, physiotherapy and GP Charges – plus more!), plus 24/7 access to remote GP Services.
• Sponsorship for study and professional qualifications (up to 4 study days).
• Pension scheme (matched up to 7%) and Life assurance (4 x annual salary).
• Access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on online purchases and take advantage of many exclusive offers!

What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

Safeguarding: At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.