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- Tasks: Analyse data to drive strategic decisions and improve customer service.
- Company: Join a thriving market leader in Northwich with a collaborative culture.
- Benefits: 27 days holiday, free healthcare cashback, study sponsorship, and pension scheme.
- Why this job: Be the go-to data expert and make a real impact on business performance.
- Qualifications: Experience in Salesforce, Power BI, and strong analytical skills required.
- Other info: Enjoy hybrid working and excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced analyst with a passion for data-driven decision making? We are looking for a proactive Data Insight Analyst to join our team in Northwich. This is a unique, lone-standing role—ideal for someone who thrives independently and enjoys being the go-to expert for all things data.
Where will I be Working?
Hybrid Working based out of Northwich (CW9 7LN) - 4 days in the office, 1 day working from home. Please note we are unable to consider anyone looking for a fully remote working role at this time.
Working hours
Monday to Friday 37.5 hours per week.
Key Responsibilities
- Salesforce & Power BI Reporting: Leverage your expertise in Salesforce and Power BI to produce clear, actionable reports and dashboards, supporting business performance and customer service metrics.
- Analytical Focus: This is not a role for simply providing action points. We need someone who can dig deep into data, uncover trends, and deliver meaningful insights that drive strategic decisions.
- Customer Survey Analysis: Take ownership of analysing customer survey results, focusing on performance and feedback. Your insights will help shape our approach to customer service and satisfaction.
- Collaboration: Work closely with senior stakeholders to interpret survey and customer statistics, ensuring our strategies are informed by robust data.
- Customer Service Metrics: Monitor and report on key customer service metrics, providing clarity on performance and areas for improvement.
- Forecasting: Compare and forecast performance metrics across last year, this year, and next year, helping us set realistic targets and track progress.
What We Are Looking For
- Proven experience in Salesforce and Power BI reporting.
- Strong analytical skills, with a track record of delivering actionable insights.
- Ability to work independently and manage multiple priorities.
- Excellent communication skills, able to present complex data in a clear, accessible way.
- Experience in customer survey analysis and forecasting is highly desirable.
What does RMG have to offer you?
You will not only be joining a thriving market leader where you will benefit from working alongside the best in the industry, you will also receive a superb package of company benefits including:
- 27 days holiday plus all Bank Holidays.
- Free Healthcare cashback Plan (re-claiming for things like optical treatment and dental care, physiotherapy and GP Charges – plus more!), plus 24/7 access to remote GP Services.
- Sponsorship for study and professional qualifications (up to 4 study days).
- Pension scheme (matched up to 7%) and Life assurance (4 x annual salary).
- As part of Places for People Group (RMG's parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on online purchases and take advantage of many exclusive offers!
Data Insight Analyst in Northwich employer: Residential Management Group
Contact Detail:
Residential Management Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Insight Analyst in Northwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your analytical skills. Use real examples from your experience with Salesforce and Power BI to demonstrate how you've delivered actionable insights.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at RMG.
We think you need these skills to ace Data Insight Analyst in Northwich
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with Salesforce and Power BI in your application. We want to see how you've used these tools to create impactful reports and dashboards, so don’t hold back!
Be Data-Driven: Since this role is all about digging deep into data, share examples of how you've uncovered trends and delivered insights in your previous roles. We love a good story about how your analysis made a difference!
Keep It Clear and Concise: When presenting your experience, aim for clarity. Use straightforward language to explain complex data concepts. Remember, we’re looking for someone who can communicate effectively with stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Residential Management Group
✨Know Your Tools Inside Out
Make sure you brush up on your Salesforce and Power BI skills before the interview. Be ready to discuss specific projects where you've used these tools to create reports or dashboards. This will show that you're not just familiar with them, but that you can leverage them effectively to drive insights.
✨Showcase Your Analytical Mindset
Prepare examples of how you've uncovered trends in data and turned them into actionable insights. Think about times when your analysis directly influenced decision-making. This will demonstrate your ability to dig deep and provide value beyond just surface-level reporting.
✨Communicate Clearly
Practice explaining complex data in a simple, accessible way. You might be asked to present a past project or analysis during the interview, so make sure you can articulate your findings clearly. Use visuals if possible, as they can help convey your points more effectively.
✨Understand Customer Insights
Since customer survey analysis is a key part of the role, be prepared to discuss how you've approached similar tasks in the past. Think about how you interpreted feedback and what strategies you suggested based on your findings. This will highlight your ability to connect data with customer service improvements.
