At a Glance
- Tasks: Ensure site security, assist residents, and maintain a welcoming environment.
- Company: Join a supportive team at Places for People in vibrant Hyde Park.
- Benefits: 27 days holiday, healthcare cashback, study sponsorship, and shopping discounts.
- Other info: Flexible hours and a commitment to diversity and inclusion.
- Why this job: Make a real difference in a hands-on role while gaining valuable experience.
- Qualifications: Experience in service roles and a willingness to learn First Aid.
The predicted salary is between 30000 - 40000 £ per year.
We're recruiting for a Porter to join our on‑site team, working during the day to help ensure the development remains safe, well‑presented and welcoming for residents and visitors. This is a visible, service‑focused role where you'll support site security, carry out health and safety checks, assist residents when needed and work closely with the House Manager, cleaning teams and wider operations colleagues to ensure smooth day‑to‑day running of the site. If you enjoy a varied, hands‑on role and take pride in delivering a great customer experience, this could be a great opportunity for you.
Where will I be working? At our Hyde Park development – London W2 2JW
Rota Nights 35 hours per week - Weeknights - Monday to Friday - 12 AM – 8 AM with 1 hour lunch
What you'll be doing:
- Supporting day‑to‑day site security and monitoring access as required
- Assisting with health and safety compliance checks across the development
- Being a visible presence on site and assisting residents and visitors when needed
- Working closely with the operations team to ensure accurate information sharing
- Responding appropriately to incidents or emergencies in line with procedures
- Contributing to a positive, professional customer experience across the development
What we're looking for:
Essential- Experience working in a service‑led environment
- Experience in a role involving site security or building monitoring
- Emergency First Aid qualification (or willingness to obtain)
- Experience working in a customer‑facing, on‑site role
- Ability to build strong working relationships with colleagues and stakeholders
- Clear and confident communication skills
- Basic working knowledge of IT systems
What we can offer you:
- 27 days holiday plus all Bank Holidays plus 2 additional paid volunteer days per year.
- Free Healthcare cashback Plan (re-claiming for optical treatment, dental care, physiotherapy, GP Charges, plus 24/7 access to remote GP Services).
- Sponsorship for study and professional qualifications (up to 5 study days).
- Pension scheme (matched up to 7%) and Life assurance (4 x annual salary).
- Access to Our Place Rewards, offering a huge range of shopping discounts, instore vouchers, reloadable e-cards, cashback on online purchases, and many exclusive offers!
What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.
We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.
Safeguarding: At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Night Porter in London employer: Residential Management Group
Contact Detail:
Residential Management Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in London
✨Tip Number 1
Make sure you know the ins and outs of the role before your interview. Familiarise yourself with the responsibilities of a Night Porter, like site security and health checks. This will help us see that you're genuinely interested and ready to jump in!
✨Tip Number 2
Practice your communication skills! As a Night Porter, you'll need to interact with residents and visitors regularly. We recommend doing some mock interviews or chatting with friends to boost your confidence.
✨Tip Number 3
Network with current employees if you can. They can give you insider tips on what it's like working at the Hyde Park development. Plus, it shows us that you're proactive and keen to learn more about the team!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can explore more about the role and our company culture while you're at it!
We think you need these skills to ace Night Porter in London
Some tips for your application 🫡
Show Your Service Skills: Make sure to highlight your experience in service-led environments. We want to see how you've made a positive impact on customer experiences in the past, so share specific examples that showcase your skills!
Be Clear and Confident: Communication is key in this role! When writing your application, use clear language and be confident in your abilities. This will help us see that you can effectively communicate with residents and colleagues.
Tailor Your Application: Take a moment to tailor your application to the Night Porter role. Mention how your previous experiences align with the responsibilities listed in the job description. This shows us that you’ve done your homework and are genuinely interested!
Apply Through Our Website: Don’t forget to apply through our careers site! It’s the best way for us to receive your application and ensures you have access to all the information about the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Residential Management Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Night Porter. Familiarise yourself with site security protocols, health and safety checks, and how to assist residents effectively. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is service-focused, be prepared to share examples of your previous customer-facing experiences. Highlight situations where you went above and beyond to ensure a positive experience for customers or residents, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle emergencies or incidents. Think of specific scenarios from your past work where you had to respond quickly and effectively. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team dynamics, training opportunities, or the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.