At a Glance
- Tasks: Ensure a safe and welcoming residential community while supporting residents and managing property.
- Company: Join Places for People, the UK's leading Social Enterprise focused on community spirit.
- Benefits: Inclusive culture, flexible hours, and opportunities for personal growth.
- Other info: Guaranteed interviews for disabled candidates and commitment to a diverse workplace.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in property management or customer service with strong communication skills.
The predicted salary is between 32000 - 35000 £ per year.
At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a community that cares about you!
More about your role
As a House Manager / House Warden, you will play a vital role in keeping our residential community safe, well-managed and welcoming. You will be a visible presence on site, supporting residents, monitoring safety and security, and ensuring communal areas are well maintained. You will carry out regular inspections of the building and estate, report repairs and health and safety risks, and work closely with Property Managers, managing agents and contractors. You'll also be the first point of contact for residents, offering support, guidance and reassurance, particularly to elderly or vulnerable residents. This is a hands-on role where no two days are the same, combining customer service, safety awareness and practical property management.
Essential Criteria
- Experience working in a residential, caretaking, concierge or property-related role
- Good understanding of health and safety, security and emergency procedures
- Strong communication skills and the confidence to deal professionally with residents and contractors
- Ability to carry out regular inspections and keep accurate records and logs
- A responsible, reliable approach with the ability to work independently on site
More about you
As our House Manager / House Warden you will be responsible for ensuring the safety, security and smooth day-to-day running of the property. You take pride in maintaining high standards, are approachable and courteous, and remain calm when dealing with issues or emergencies. You are organised and proactive, happy to report concerns, supervise contractors and follow clear procedures. You understand the importance of community living and enjoy supporting residents to feel safe and at home.
What's next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team.
We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.
Safeguarding
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
House Warden employer: Residential Management Group
At Places for People, we pride ourselves on being a supportive and inclusive employer that values community spirit and personal growth. As a House Warden, you'll enjoy a dynamic work environment where no two days are the same, with opportunities to make a real difference in residents' lives while benefiting from flexible working arrangements and a commitment to your professional development. Join us in creating thriving communities where both employees and residents feel safe, valued, and empowered.
Contact Details:
Residential Management Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land House Warden
✨Tip Number 1
Get to know the company culture! Places for People values community spirit and inclusivity, so show us how you embody these values in your interactions. Research their mission and think about how your personal experiences align with their People Promises.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events where Places for People might be present. Building relationships can give you insider info and make your application stand out.
✨Tip Number 3
Prepare for the interview by practising common questions related to community living and safety awareness. Think of examples from your past roles that demonstrate your problem-solving skills and ability to support residents effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining a community that cares about you!
We think you need these skills to ace House Warden
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to know who you are beyond your experience. Share your enthusiasm for community living and how you embody our People Promises.
Tailor Your Application:Make sure to customise your application to highlight relevant experience in residential or property-related roles. Show us how your skills align with the responsibilities of a House Warden, especially in safety and community support.
Show Your Commitment:We love candidates who are motivated to grow and contribute to our community spirit. In your application, mention any past experiences where you've gone above and beyond to support others or improve your environment.
Apply Through Our Website:Don't forget to apply directly through our careers site! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can find more details about the role there!
How to prepare for a job interview at Residential Management Group
✨Know Your Community
Before the interview, take some time to research Places for People and their community initiatives. Understanding their People Promises and how they impact residents will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Experience
Be ready to discuss your previous roles in residential or property management. Highlight specific examples where you've ensured safety, handled emergencies, or supported residents, especially vulnerable ones. This will demonstrate your capability and readiness for the House Warden position.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. During the interview, listen actively and respond thoughtfully to questions, showing that you can engage effectively with both residents and contractors.
✨Emphasise Your Approachability
As a House Warden, being approachable is key. Share examples of how you've built rapport with residents in the past. Discuss your strategies for creating a welcoming environment and how you handle difficult situations calmly and respectfully.
