Complaints & Customer Insight Lead (Residential Property) in Northwich

Complaints & Customer Insight Lead (Residential Property) in Northwich

Northwich Full-Time On-site
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Residential Management Group (RMG) is seeking an experienced Complaints Team Manager to lead a high-quality service across our diverse property portfolio, shaping strategy and ensuring fair outcomes for customers and residents.

You'll oversee complex investigations, drive improvements using customer insight and develop CRM/AI-enabled workflows while coordinating with property management, finance and legal teams.

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Complaints & Customer Insight Lead (Residential Property) in Northwich employer: Residential Management Group (RMG)

At Residential Management Group (RMG), we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and safety. Our Estate Maintenance & Carpark Cleanliness Operative role at Beaufort Park in London NW9 not only provides competitive benefits but also opportunities for personal and professional growth within a dynamic environment dedicated to maintaining high standards for our residents.

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Contact Details:

Residential Management Group (RMG) Recruitment Team