AI Analyst in Northwich

We have an exciting opportunity for an AI Analyst to join our IT and Transformation function within PFP Commercial. This is a fantastic opportunity for someone who is passionate about technology, innovation and AI. Working closely with the AI Transformation Lead, you'll help identify, develop and deliver AI-powered solutions, including Microsoft Copilot technologies, that improve efficiency, user experience and business outcomes across Places for People.

Where will I be working? Based out of our Northwich office (CW9 7LN) – we will be able to offer Hybrid working with 3 days a week in the office.

What will my responsibilities be? As an AI Analyst, you'll support the development of our AI roadmap by researching opportunities, analysing business needs and helping to build and implement AI and automation solutions. You'll work with stakeholders across the business to gather requirements, create user stories and acceptance criteria, and translate ideas into practical workflows, automations and AI-enabled tools. You'll also support backlog management, solution delivery, testing and continuous improvement activities. In addition, you'll help ensure solutions align with governance, data privacy and responsible AI principles, while producing documentation, progress updates and insights to support delivery and decision-making.

What are we looking for? We're looking for someone with experience in a business, product or data analyst role, ideally within a technology, software or transformation environment. You'll be confident gathering requirements, documenting processes and translating business needs into workable solutions. Strong communication, stakeholder management and organisational skills are essential, along with the ability to manage multiple priorities and work effectively with both technical and non-technical colleagues.

• Experience in an analyst role within a technology, software or transformation environment
• Strong requirements gathering and documentation skills, including user stories and process mapping
• The ability to translate business needs into AI or automation solutions
• Knowledge of Agile or Scrum delivery methodologies
• Excellent communication and stakeholder management skills
• Strong organisational skills and attention to detail
• Experience with tools such as Jira, Confluence or similar

• Experience or exposure to Microsoft Copilot or other AI technologies
• An understanding of AI concepts and how they can be applied within business systems
• Awareness of APIs, Azure, AWS or low-code platforms
• Understanding of data governance, GDPR and responsible AI principles

What does RMG have to offer you? You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:

• 27 days holiday plus all Bank Holidays
• Free Healthcare cashback Plan (re-claiming for things like optical treatment and dental care, physiotherapy and GP Charges)
• Sponsorship for study and professional qualifications (up to 4 study days)
• Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
• Access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on online purchases and take advantage of many exclusive offers!

What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need.

For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

Safeguarding: At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability.