House Manager/Warden

Are you passionate about supporting older adults and creating a safe, welcoming community? We\'re looking for a dedicated House Manager to live on-site at Ashton Court , a vibrant over-55s development in Romford. About the Role As House Manager, you\'ll be the heart of the community—providing day-to-day support, ensuring resident safety, and maintaining a clean and secure environment. This is a live-in role , with accommodation provided on-site, along with all utility bills and rent covered. Working Hours 37.5 hours per week – 9 AM to 5 PM with ability to be on call for emergency\'s and will have to attend occasional resident meetings in evenings (once a quarter) Key Responsibilities Be a visible and supportive presence for residents, offering help when needed. Maintain emergency contact and key safe records. Oversee weekly cleaning of communal areas and ensure health & safety compliance. Be on-call for emergencies outside of regular hours. Test fire alarms weekly and check laundry facilities. Manage contractor visits in line with procurement procedures. Open bin room weekly for refuse collection. What We\'re Looking For Essential: Previous experience working with over-55s or vulnerable adults. Strong communication and problem-solving skills. Ability to remain calm and professional in challenging situations. IT literate, especially with Microsoft Office products. Smart appearance (except during cleaning duties). Willingness to live on-site full-time. What We Offer Rent-free accommodation at Ashton Court. All utility bills covered. Company mobile phone. A meaningful role where you can make a real difference in people\'s lives. You\'ll not only be joining a thriving market leader where you\'ll benefit from working alongside the best in the industry, you\'ll also receive a superb package of company benefits including: 27 days holiday plus all Bank Holidays Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services Sponsorship for study and professional qualifications (up to 4 study days) Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) As part of Places for People Group (RMG\'s parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers! About Us Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work. What\'s next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you\'re looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. If you are a recruitment agency please note we operate a PSL and do not take cold calls At Places for People, safeguarding is everyone\'s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.