At a Glance
- Tasks: Lead a team in delivering top-notch finance support and customer service.
- Company: Join RMG, a thriving market leader in property management.
- Benefits: Enjoy 27 days holiday, free healthcare cashback, and study sponsorship.
- Why this job: Be part of a dynamic team focused on operational excellence and client satisfaction.
- Qualifications: Experience in finance management and strong communication skills required.
- Other info: We promote diversity and offer guaranteed interviews for eligible candidates.
The predicted salary is between 36000 - 60000 £ per year.
We\’re looking for a dynamic and experiencedFinance Support Managerto lead a regional team of client finance professionals. This role is key to delivering a professional, compliant service to our clients and customers, supporting business retention and operational excellence.
Where will I be working?
This is a full-time office based role working at our offices in Hoddesdon (EN11 0DR)
What you\’ll be doing:
- Leading and managing client account functions across a high-volume, multi-function environment.
- Making decisions both independently and collaboratively to drive performance.
- Ensuring compliance with legislative requirements and industry best practices.
- Delivering excellent customer service and meeting internal and external service levels.
- Achieving financial targets and reporting on current and future planning.
- Developing and retaining a highly skilled finance team.
What we\’re looking for:
- A strong people manager within Finance, with proven experience managing between 5 and 10 direct reports.
- Excellent communication skills and a commitment to high-quality customer service.
- High attention to detail with strong time management and organisational skills.
- Experience in high-volume finance processes and team leadership.
- Intermediate proficiency in Microsoft Excel, Word, and Outlook.
- Knowledge of the property management industry and experience in process development and business change (preferred).
What does RMG have offer you?
You\’ll not only be joining a thriving market leader where you\’ll benefit from working alongside the best in the industry, you\’ll also receive a superb package of company benefits including:
- 27 days holiday plus all Bank Holidays
- Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services
- Sponsorship for study and professional qualifications (up to 4 study days)
- Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
- As part of Places for People Group (RMG\’s parent company), you will have access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on on-line purchases and take advantage of many exclusive offers!
What\’s next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.
We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We\’re happy to work with you to ensure you have the opportunity to perform at your best.
If you are a Places for People customer and you\’re looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
If you are a recruitment agency please note we operate a PSL and do not take cold calls
Safeguarding
At Places for People, safeguarding is everyone\’s responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities
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Finance Support Manager employer: Residential Management Group (RMG)
Contact Detail:
Residential Management Group (RMG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Finance Support Manager
✨Tip Number 1
Familiarise yourself with the property management industry. Understanding the specific challenges and trends in this sector will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in high-pressure environments. Be ready to discuss your approach to developing talent and achieving financial targets.
✨Tip Number 3
Brush up on your Microsoft Excel skills, especially if you have experience with financial modelling or data analysis. Being able to showcase your proficiency can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss compliance and best practices in finance. Having a solid understanding of legislative requirements will demonstrate your commitment to delivering a professional service and can be a key factor in your success.
We think you need these skills to ace Finance Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in finance management, particularly in leading teams and handling high-volume finance processes. Use specific examples that demonstrate your ability to meet financial targets and ensure compliance.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role of Finance Support Manager. Discuss your leadership style and how it aligns with the company's commitment to excellent customer service and operational excellence.
Highlight Relevant Skills: Emphasise your communication skills, attention to detail, and proficiency in Microsoft Excel, Word, and Outlook. Mention any experience you have in the property management industry or process development, as these are preferred qualifications.
Showcase Your Commitment to Diversity: If applicable, indicate your eligibility for the guaranteed interview scheme for candidates who are disabled, neurodiverse, or have served in the Armed Forces. This shows your awareness of the company's commitment to diversity and inclusion.
How to prepare for a job interview at Residential Management Group (RMG)
✨Showcase Your Leadership Skills
As a Finance Support Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, highlighting how you motivated and developed your direct reports.
✨Demonstrate Financial Acumen
Familiarise yourself with high-volume finance processes and be ready to discuss specific examples of how you've achieved financial targets in the past. This will show your understanding of the role's requirements.
✨Emphasise Compliance Knowledge
Since compliance is crucial in this role, brush up on relevant legislative requirements and industry best practices. Be prepared to explain how you've ensured compliance in your previous positions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to make tough decisions or improve processes, and be ready to share those stories.