Door Person in England

Residential Management Group (RMG) is a market‐leading Property Management Company, managing a large and diverse portfolio of residential developments across the UK. We're now looking for a professional and customer‐focused Door Person to join our Front of House team at a prestigious residential development in London. This is a fantastic opportunity for someone with experience in luxury hospitality or concierge services who takes pride in delivering an exceptional resident and guest experience while maintaining a welcoming and secure environment.

Location: The Tower, One St George Wharf, London, SW8 2DU

Rota – 40 hours per week - Wednesday to Sunday 13:30 PM to 21:30 PM

More about your role

• As a Door Person, you'll be the first point of contact for residents, guests and visitors, ensuring everyone receives a warm welcome and a consistently high standard of service.
• Working closely with the Concierge and onsite teams, your responsibilities will include:
• Acting as a key point of contact, delivering outstanding customer service to residents and guests at all times
• Supporting the day‐to‐day operation of the Concierge Desk and main entrance
• Carrying out routine security inspections and operations as required
• Assisting with onsite duties and supporting the wider Front of House team
• Undertaking health and safety checks to help maintain a safe and secure environment
• Completing light cleaning duties to keep Front of House areas immaculate
• Assisting residents and visitors with luggage and providing directions within the building
• Providing a valet service for residents when required
• Working collaboratively with the Concierge and onsite security teams

What we're looking for

• We're looking for someone who presents themselves professionally, communicates confidently, and genuinely enjoys delivering a first‐class service.

Essential:

• Proven experience working in a luxury hospitality, concierge or Front‐of‐House environment
• Excellent verbal and written communication skills
• A clean, valid UK driving licence

Desirable:

• Previous experience in a concierge or front‐door role within a high‐end residential or hospitality setting

Qualifications:

• SIA licence (essential or willingness to obtain, depending on role requirements)
• Driving licence
• A DBS check will be required as part of the pre‐employment process.

What does RMG have to offer you?

• You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including:
• 27 days holiday plus all Bank Holidays
• Free Healthcare cashback Plan (re-claiming for things like optical treatment and dental care, physiotherapy and GP Charges – plus more!)
• Sponsorship for study and professional qualifications (up to 4 study days)
• Pension scheme (matched up to 7%) and Life assurance (4 x annual salary)
• Access to Our Place Rewards, where you can choose from a huge range of shopping discounts, instore vouchers and reloadable e-cards, earn cashback on online purchases and take advantage of many exclusive offers!

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.

We are dedicated to creating a supportive and accessible recruitment process for all. We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability.