At a Glance
- Tasks: Ensure a safe and welcoming environment for residents and visitors while supporting site security.
- Company: Join a supportive team at a leading property management company in London.
- Benefits: Enjoy 27 days holiday, free healthcare cashback, and study sponsorship.
- Other info: Flexible working options available to support your lifestyle.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in service roles and a willingness to learn about health and safety.
The predicted salary is between 24000 - 30000 £ per year.
We're recruiting for a Porter to join our on‐site team, working during the day to help ensure the development remains safe, well‐presented and welcoming for residents and visitors. This is a visible, service‐focused role where you'll support site security, carry out health and safety checks, assist residents when needed and work closely with the House Manager, cleaning teams and wider operations colleagues to ensure smooth day‐to‐day running of the site. If you enjoy a varied, hands‐on role and take pride in delivering a great customer experience, this could be a great opportunity for you.
Where will I be working? At The tower development in London (SW8 2BW)
Rota: 4 on 4 off rota pattern 7 PM to 7 PM
What you'll be doing:
- Supporting day‐to‐day site security and monitoring access as required
- Assisting with health and safety compliance checks across the development
- Being a visible presence on site and assisting residents and visitors when needed
- Supporting the on‐site cleaning team with additional tasks as directed
- Working closely with the operations team to ensure accurate information sharing
- Responding appropriately to incidents or emergencies in line with procedures
- Contributing to a positive, professional customer experience across the development
What we're looking for:
Essential:- Experience working in a service‐led environment
- Experience in a role involving site security or building monitoring
- Emergency First Aid qualification (or willingness to obtain)
- Experience working in a customer‐facing, on‐site role
- Ability to build strong working relationships with colleagues and stakeholders
- Clear and confident communication skills
- Basic working knowledge of IT systems
What we can offer you:
- 27 days holiday plus all Bank Holidays plus 2 additional paid volunteer days per year.
- Free Healthcare cashback Plan (re-claiming for optical treatment, dental care, physiotherapy, GP Charges, plus 24/7 access to remote GP Services).
- Sponsorship for study and professional qualifications (up to 5 study days).
- Pension scheme (matched up to 7%) and Life assurance (4 x annual salary).
- Access to Our Place Rewards, offering a huge range of shopping discounts, instore vouchers, reloadable e-cards, cashback on online purchases, and many exclusive offers!
What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.
We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.
If you are a recruitment agency please note we operate a PSL and do not take cold calls.
Safeguarding: At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Day Porter in England employer: Residential Management Group (RMG)
Contact Detail:
Residential Management Group (RMG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Porter in England
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for service-focused roles like the Porter position. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Show off your people skills! Since this role is all about customer experience, be ready to share examples of how you've gone above and beyond for customers in the past. Highlighting your ability to build strong relationships will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Day Porter in England
Some tips for your application 🫡
Show Your Service Skills: Make sure to highlight your experience in service-led environments. We want to see how you've made a positive impact on customer experiences in the past!
Be Clear and Confident: When writing your application, use clear and confident language. This role is all about communication, so let us see that you can express yourself well!
Tailor Your Application: Take a moment to tailor your application to the specific role of Day Porter. Mention any relevant experience with site security or health and safety checks to stand out!
Apply Through Our Website: Don't forget to apply through our careers site! It’s the best way to ensure your application gets to us directly and you can find all the info you need about the role.
How to prepare for a job interview at Residential Management Group (RMG)
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Day Porter. Familiarise yourself with site security protocols, health and safety checks, and how to assist residents effectively. This knowledge will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is service-focused, be prepared to share examples of your previous customer service experiences. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your commitment to delivering a great customer experience.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific situations, such as emergencies or conflicts with residents. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to remain calm under pressure. This will show that you're ready for the varied challenges of the role.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team dynamics, daily operations, or the company's approach to health and safety. This not only shows your interest but also helps you gauge if the workplace culture aligns with your values.