Completions Administrator

Are you highly organised, detail-focused and confident working with financial information? We have an exciting opportunity for a Completions Administrator to join our RMG team, supporting the accurate set-up of first-time purchaser accounts and ensuring completion monies are correctly applied. This is a great opportunity for someone who enjoys working with data, processes and stakeholders, and who takes pride in delivering accurate work and a high level of service.

Where will I be working? Full time at our offices in Hoddesdon, EN11 0DR

More about your role

• As a Completions Administrator, you'll play an important role in making sure first-time purchasers are accurately set up on our finance system, their completion monies are correctly allocated to their account, and their first invoice is issued once the relevant monies have been received.
• You'll be responsible for reconciling monies received from solicitors and clients in relation to completions, ensuring information is accurate and up to date.
• You'll also provide regular updates to relevant stakeholders, particularly where information is outstanding or missing.
• A key part of the role will be following company processes, procedures and policies, while making sure customers and colleagues receive a consistent and professional service.

What you'll be doing

• Setting up customer accounts accurately on the finance system
• Reconciling monies received from solicitors and clients in relation to completions
• Ensuring first invoices are issued once completion monies have been received
• Reporting to relevant stakeholders on outstanding or missing information
• Following and adhering to company processes, procedures and policies
• Providing a consistent, high level of service to both internal and external customers

More about you

• We're looking for someone with excellent attention to detail, strong time management skills and the ability to stay organised while managing a varied workload.
• You'll be confident using Microsoft Word and Outlook, with basic Excel skills, and you'll be comfortable communicating with both internal and external customers.
• You'll also be able to make decisions independently when needed, while also working collaboratively with others across the business.

Ideally, you'll have:

• A strong background in Administration work
• Excellent attention to detail
• Strong time management and organisational skills
• Confidence using Microsoft Word, Outlook and basic Excel
• Excellent communication skills
• A customer-focused approach
• GCSE Maths and English
• The ability to make decisions both independently and collaboratively

It would also be beneficial if you have, or are working towards, an entry-level IRPM qualification, although this is not essential.

What does RMG have to offer you?

• 27 days holiday plus all Bank Holidays
• Free Healthcare cashback Plan, including support with optical treatment, dental care, physiotherapy and GP charges, plus 24/7 access to remote GP services
• Sponsorship for study and professional qualifications, where relevant
• Pension scheme, matched up to 7%, and life assurance
• Access to Our Place Rewards, where you can choose from a wide range of shopping discounts, vouchers and reloadable e-cards, earn cashback on online purchases and take advantage of exclusive offers

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.

We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

If you are a recruitment agency please note we operate a PSL and do not take cold calls.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.