Are you highly organised, detail-oriented, and passionate about delivering excellent service? We're looking for a Client Support Administrator to join our busy administration team, providing essential support to both internal and external areas of the business. Where will I be working? Working at our offices in Northwich, CW9 7LN What are the working hours? 37.5 hours per week Monday to Friday What you'll be doing: Processing Refunds: Accurately handle service charge and overpayment refunds, ensuring compliance with internal controls and deadlines. Investigating Payments: Locate and reconcile missing payments, working closely with finance teams and external stakeholders to resolve discrepancies. Managing Requests: Respond to Major Works/Section 20 requests from property managers, ensuring all documentation is complete and responses are timely. Venue Booking: Coordinate and book venues for AGMs, EGMs, and resident meetings, ensuring all logistical needs are met. Mass Communication: Prepare and send mail merges to occupiers and owners, ensuring accuracy and compliance with communication standards. Keys
Client Support Administrator employer: Residential Management Group (RMG)
At Places for People, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and growth. As a Live-In Porter at Windsor Court, you'll enjoy the unique advantage of living on-site in a provided two-bedroom flat, allowing you to fully engage with our community while ensuring safety and maintenance standards are upheld. With opportunities for professional development and a commitment to diversity, we empower our employees to thrive in their roles and make a meaningful impact.
Contact Details:
Residential Management Group (RMG) Recruitment Team
