At a Glance
- Tasks: Lead operations for a national Purpose-Built Student Accommodation portfolio and enhance student experience.
- Company: Dynamic organisation focused on providing exceptional student living environments.
- Benefits: Flexible location, competitive salary, and opportunities for professional growth.
- Other info: Join a team that values safety, community engagement, and high standards.
- Why this job: Make a real impact on student wellbeing and operational excellence across multiple sites.
- Qualifications: Senior leadership experience in PBSA or multi-site residential operations required.
The predicted salary is between 72000 - 108000 £ per year.
Location: Flexible (must be able to cover national portfolio)
We’re recruiting an experienced Head of Operations to lead a national Purpose-Built Student Accommodation (PBSA) portfolio. This senior role is responsible for operational excellence, student experience, compliance, and commercial performance across multiple sites. You’ll lead and develop General Managers, work closely with central teams, and ensure consistently high standards of service, safety and community engagement.
Key responsibilities include:
- Leading multi-site PBSA operations and on-site teams
- Driving an outstanding student experience and wellbeing strategy
- Ensuring full compliance across health & safety, building safety and governance
- Overseeing facilities management and contractor performance
- Setting and managing KPIs across occupancy, tenant satisfaction, and financial performance
- Supporting revenue, leasing, and growth initiatives
About you:
- Senior operational leadership experience in PBSA or multi-site residential
- Strong knowledge of UK PBSA operations and compliance
- Commercially astute with experience driving performance and NOI
- Confident leader with excellent stakeholder and people management skills
- Health & Safety knowledge (NEBOSH/IOSH desirable)
A high-impact leadership role with real influence over student experience, operational performance, and portfolio growth.
Head of Operations - PBSA in Manchester employer: Residential Living Recruitment
As a Leasing & Community Experience Lead at our new PBSA/co-living development in North Acton, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive benefits, a vibrant team atmosphere, and unique opportunities to shape the resident experience while driving occupancy and revenue goals from the outset. Join us to make a meaningful impact in a role that values your contributions and fosters professional advancement.
Contact Details:
Residential Living Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations - PBSA in Manchester
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We think you need these skills to ace Head of Operations - PBSA in Manchester
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