Are you an experienced Leasing professional with a passion for property, sales and delivering an exceptional resident experience?
We're working with a leading Build to Rent (BTR) operator seeking a driven and commercially minded Leasing Manager to oversee the lettings function at a premium residential development. This is an exciting opportunity for someone who enjoys leading a team, driving occupancy and revenue, and creating a vibrant community where residents love to live.
This role combines hands-on leasing and sales with team leadership, commercial performance and resident engagement.
The Role
As Leasing Manager, you will take ownership of the end-to-end lettings process, ensuring the development achieves its occupancy and revenue targets while delivering a first-class customer journey from initial enquiry through to move-in and beyond.
Key responsibilities will include:
- Leasing & occupancy: Drive leasing activity, maximise occupancy, minimise void periods and consistently achieve commercial targets.
- Team leadership: Recruit, train, develop and motivate a high-performing team of Leasing Associates, creating a proactive and customer-focused culture.
- End-to-end lettings: Oversee enquiries, viewings, negotiations, referencing, tenancy agreements, deposits, rent collection and move-ins.
- Marketing & lead generation: Develop innovative marketing strategies, oversee digital letting portals and identify opportunities to increase enquiries and conversions.
- Commercial performance: Monitor rental performance, support rent reviews, negotiate renewals and identify opportunities to increase revenue through upselling and additional services.
- Market knowledge: Maintain a strong understanding of local rental markets, competitor developments and pricing to ensure the asset remains competitive.
- Resident experience: Work closely with the wider on-site team to improve resident satisfaction, encourage retention and support community events and engagement initiatives.
- Reporting & budgets: Monitor KPIs, maintain accurate leasing records, contribute to budget management and provide regular updates on asset performance.
About You
We're looking for a confident, commercially focused individual who can balance strong sales performance with outstanding customer service.
You will ideally have:
- At least three years' experience in a lettings, leasing or residential property role.
- Previous experience within Build to Rent, residential lettings, PBSA, co-living or hospitality.
- A proven track record of achieving leasing, occupancy and revenue targets.
- Experience leading, coaching or developing a team.
- Strong negotiation, sales and closing skills, with the ability to convert enquiries into successful lets.
- A good understanding of tenancy processes, renewals, rent reviews and resident move-ins.
- Excellent communication and relationship-building skills, with the confidence to develop corporate partnerships.
- Commercial awareness and experience working towards budgets and KPIs.
- Strong organisational skills, attention to detail and the ability to manage competing priorities.
- A proactive, hands-on approach and a genuine passion for delivering an exceptional resident experience.
- ARLA qualification would be advantageous, or you should be willing to work towards one.
If you're passionate about property, enjoy leading people and thrive in a target-driven environment, we'd love to hear from you.
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Leasing Manager (BTR) in City of London employer: Residential Living Recruitment
Our client is an exceptional employer, offering a vibrant and supportive work culture in the heart of Soho, London. With competitive salaries, clear progression opportunities, and ongoing training, they empower their employees to thrive in the fast-paced Co-Living sector. Joining this dynamic team means being part of a collaborative environment that values innovation and personal growth, making it an ideal place for motivated professionals to advance their careers.
Contact Details:
Residential Living Recruitment Recruitment Team
