At a Glance
- Tasks: Engage with residents and provide top-notch administrative support during night shifts.
- Company: Join a landmark Build To Rent community in Reading, set to grow even bigger by 2026.
- Benefits: Enjoy a competitive salary of £29,000 and a vibrant work environment.
- Why this job: Be part of a dynamic team focused on customer satisfaction and community building.
- Qualifications: No specific qualifications required; just bring your enthusiasm and people skills!
- Other info: This role is perfect for night owls looking to make a difference in a thriving community.
The predicted salary is between 29000 - 29000 £ per year.
An exciting new opportunity within Reading's landmark Build To Rent (BTR) with 253 apartments and additional units to be introduced at the start of 2026. This opportunity offers an exciting fast-paced environment to work in with the focus being on customer engagement and administrative support whilst working alongside the management teams.
Salary: £29,000 per annum
Residential Concierge (Nights) employer: Residential Living Recruitment Ltd
Contact Detail:
Residential Living Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Concierge (Nights)
✨Tip Number 1
Familiarise yourself with the Build To Rent (BTR) concept and its significance in the property market. Understanding the unique aspects of BTR will help you engage more effectively with potential residents and demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your customer service experience, especially in fast-paced environments. Be prepared to share specific examples of how you've successfully managed customer interactions and resolved issues, as this role heavily focuses on customer engagement.
✨Tip Number 3
Network with professionals in the property management sector. Attend local events or join online forums related to residential services to build connections that could provide insights or even referrals for the position.
✨Tip Number 4
Research the company culture at StudySmarter and the specific team you'll be working with. Tailoring your approach to align with their values and demonstrating your enthusiasm for contributing to a positive living environment can set you apart from other candidates.
We think you need these skills to ace Residential Concierge (Nights)
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Residential Concierge. Highlight your customer service skills and any relevant experience in administrative support, as these are key aspects of the role.
Tailor Your CV: Make sure your CV reflects your experience in customer engagement and any previous roles that required administrative support. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service. Mention why you are interested in working in a fast-paced environment and how you can contribute to the management team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Residential Living Recruitment Ltd
✨Showcase Your Customer Service Skills
As a Residential Concierge, you'll be the first point of contact for residents. Be prepared to share examples of how you've successfully handled customer inquiries or resolved issues in previous roles.
✨Demonstrate Your Organisational Abilities
This role involves administrative support, so highlight your organisational skills. Discuss any experience you have with managing schedules, handling paperwork, or coordinating events to show you're up for the task.
✨Familiarise Yourself with the Company
Research the company and its values before the interview. Understanding their approach to customer engagement and community building will help you align your answers with what they are looking for.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific situations as a concierge. Think about potential challenges you might face and prepare thoughtful responses that demonstrate your problem-solving skills.