At a Glance
- Tasks: Support hotel maintenance to ensure a safe and welcoming environment for guests.
- Company: The Resident, a leading brand of city centre hotels in the UK.
- Benefits: Competitive salary, bonuses, wellbeing programmes, and discounts at our hotels.
- Why this job: Join a friendly team and kickstart your career in hospitality with great perks.
- Qualifications: Great communication skills and a positive, can-do attitude.
- Other info: Enjoy a supportive work culture focused on your wellbeing and career growth.
The predicted salary is between 22000 - 30000 £ per year.
The Resident is an innovative brand of city centre hotels in London, Liverpool and Edinburgh. We focus on providing excellent rooms, in exceptional locations with heartfelt hospitality. Located in carefully chosen urban neighbourhoods, our hotels provide our guests with a relaxed enclave from which they can easily immerse themselves in the city. Reputation is at the centre of everything we do and our hotels have an impressive track record for guest satisfaction. We recognise that it is our team members' thoughtfulness, genuine hospitality and heartfelt personalised service which is behind the success and reputation of our business and as such our teams are always our number one focus. We are proud to be an accredited Living Wage Employer. This means that every member of our team earns a real Living Wage, which is a rate of pay that is based on the actual cost of living.
As our next Maintenance Assistant at The Resident Victoria, you will support the Area Maintenance Manager to ensure that the hotel is maintained to the agreed highest standards at all times so that all guests and team members benefit from a safe, well-presented and fully operational environment.
As our next Maintenance Assistant, you will:
- Have great communication skills
- Have a friendly & professional service style
- Be a problem solver with a can-do attitude
- Be a team player with the ability to work independently
- Be motivated, positive and eager to learn
- Be flexible and adaptable with the ability to prioritise
- Preferably have prior experience within a hotel maintenance role
Why work for us as a Maintenance Assistant? We want to ensure that all our team members are engaged, motivated, and most importantly, happy. We proudly place our team members' wellbeing and career development at the heart of our business. To further support this we have put together a great range of benefits that our team members can enjoy both at and outside of work. These include:
- Competitive Salary and Annual Salary Reviews
- Bonus Incentives
- Online Learning Hub with fully bespoke L&D Programme including access to our Resident Insiders programme which includes annual bonus of £500
- Wellbeing Programme supporting mental, physical and financial health
- Employee Assistance Programme
- Cycle to Work Scheme
- Free overnight stay for new team members
- Discounted rates for yourself, friends & family at our hotels
- Freebies and Discounts with free membership to Perkbox
- Refer a Friend Bonus of £100
- Milestone rewards to celebrate work anniversaries including additional holiday and a free stay in any of our hotels
- Online Community to share news and celebrate successes
- Pension Contributions
- Weekly fruit baskets for the whole team
- Any many more…
If you are enthusiastic, friendly and eager to learn with a genuine interest in pursuing a career in hospitality, please send us your CV – we want to hear from you. Please note only candidates that live in the UK and who legally have the right to work in the UK should apply.
Maintenance Assistant employer: Resident Hotels Limited
Contact Detail:
Resident Hotels Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Resident. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Maintenance Assistant role and rehearse your answers. Focus on your problem-solving skills and how you've tackled challenges in the past.
✨Tip Number 3
Show your personality! When you meet the team, let your friendly and professional service style shine through. Remember, they’re looking for someone who fits in with their vibe, so be yourself!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love seeing genuine enthusiasm and a friendly tone. Remember, we’re all about heartfelt hospitality, so don’t be afraid to express your passion for helping others.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience, especially if you’ve worked in hotel maintenance before. We want to see how your skills align with our needs, so be specific about your past roles and achievements!
Highlight Problem-Solving Skills: As a Maintenance Assistant, being a problem solver is key. In your application, share examples of how you've tackled challenges in previous jobs. This will show us that you have the can-do attitude we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Resident!
How to prepare for a job interview at Resident Hotels Limited
✨Know the Company
Before your interview, take some time to research The Resident. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Skills
As a Maintenance Assistant, you'll need to demonstrate your problem-solving abilities and communication skills. Prepare specific examples from your past experiences where you've successfully tackled maintenance issues or worked well in a team. This will highlight your can-do attitude and readiness to contribute.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the role, the team dynamics, or the company's approach to employee wellbeing. This shows that you're not just interested in the job, but also in how you can grow and thrive within the company.
✨Be Yourself
The Resident values heartfelt hospitality and genuine service. During the interview, let your personality shine through. Be friendly, professional, and show your eagerness to learn. Authenticity can make a lasting impression and help you connect with your interviewers.