Chief Financial Officer in London

Founded in 2001, Resident Advisor (RA) is one of the world's longest-running music media brands and a cornerstone of the dance, electronic and DJ ecosystem. The site's audience of over 7 million monthly users is drawn in by a combination of news, editorial, club listings and ticketing, RA-branded events at venues and festivals worldwide, original films and a weekly mix series that has run for 20 years. Today, RA operates a complex global business spanning ticketing, media, events, agency services, and software. Hundreds of millions move through our platform each year across multiple markets, entities, currencies, and payment flows. As we enter our next phase, the challenge is not simply growth. It is building the systems, infrastructure, and operational leverage that allow us to scale efficiently while continuing to serve the culture that made RA what it is.

Purpose: RA is entering a period where operational leverage, payments infrastructure, systems architecture, data visibility, and AI-enabled efficiency will be as important to long-term success as revenue growth itself. This is not a traditional finance leadership role. While ownership of financial planning, governance, reporting, and capital efficiency remains fundamental, the broader mandate is to build the systems, infrastructure, controls, and decision-making frameworks that allow a complex global platform business to operate with greater speed, visibility, and leverage.

Working closely with engineering, product, data, and commercial leaders, the CFO will modernise how information flows through the organisation, improve payments and financial infrastructure, unlock AI-driven efficiencies, and create the operational foundations required for sustainable growth. The successful candidate will see finance, data, systems, payments, and operational design as parts of the same problem: building a company that can scale efficiently while preserving the culture, independence, and ambition that make RA unique.

• Operating architecture and operational leverage: Lead a comprehensive review of RA’s financial, operational, payments, and reporting infrastructure, and modernise the tooling and processes needed for the next stage of scale.
• Design and implement the operational and commercial architecture required to support a significantly larger business.
• Partner closely with Engineering, Product and Data to improve visibility, decision-making, automation, and operational efficiency across the company.
• Identify and deploy AI-enabled opportunities that improve productivity, decision quality, and operating efficiency.
• Lead ERP selection and implementation alongside broader finance and operational systems modernisation.
• Improve payments infrastructure, settlement processes, controls, and financial workflows across a high-volume global platform.

• Financial performance and value creation: Own the company’s long-range financial plan and help drive a substantial increase in profitability and enterprise value.
• Improve cash generation, working capital efficiency, and capital allocation.
• Establish clear operating metrics, forecasting processes, and performance frameworks that connect strategy to measurable outcomes.
• Improve visibility into performance across RA’s various business models and revenue streams.
• Partner with commercial leaders on pricing, margin optimisation, commercial discipline, and investment decisions.
• Provide financial insight and challenge that improves decision-making across the leadership team.

• Governance, risk, and stewardship: Serve as the independent financial voice to the Board and shareholders.
• Own the integrity, reliability, and usability of the financial information used to run the company.
• Maintain effective financial controls across a multi-entity, multi-currency international business.
• Oversee treasury, compliance, audit, legal coordination, and financial risk management.
• Ensure payments, fraud, chargeback, settlement, and regulatory risks remain appropriately managed as the business scales.
• Continue improving the speed, efficiency, and automation of core finance processes and reporting cycles.

Who we are looking for:

• Genuine affinity for electronic music culture and RA's mission.
• Qualified accountant (ACA, ACCA, CIMA or equivalent) with a proven CFO track record in growth and transformation.
• Experience leading large-scale operational, systems, infrastructure, or finance transformation within a complex platform, marketplace, payments, software, or technology business.
• A track record of improving profitability, cash generation, and operational efficiency without compromising culture or growth.
• Strong understanding of payments, transaction flows, working capital management, and platform economics.
• Comfortable operating across multiple entities, currencies, jurisdictions, and regulatory environments.
• Able to move seamlessly between strategic thinking and operational execution.
• Highly analytical, commercially minded, and deeply curious about how systems work.
• Strong collaborator who can build credibility across finance, product, engineering, data, and commercial teams.

What we offer you:

• Generous annual leave policies aimed at promoting work-life balance.
• Flexibility in working arrangements, offering hybrid or remote work options based on role requirements and location.
• Matching pension schemes and/or 401k.
• Comprehensive staff wellbeing initiatives, featuring regular activities and workplace programmes to support mental and physical health.
• Company-led social events, team lunches, and discounts on RA merch.
• Paid annual volunteering allowance, encouraging contributions to community projects and charities you care about.
• Regular company-wide Q&A with senior leadership, along with ongoing virtual educational training sessions for all staff.

As an independent company run by devoted dance music enthusiasts, our mission is to bring together the world's electronic music communities. We became B-Corp certified in 2024, which counts us among businesses leading a global movement for an inclusive, equitable, and regenerative economy and part of a community that meets high social and environmental impact standards. We especially welcome applicants from diverse backgrounds, abilities, ethnicities, experiences, gender identities, and sexual orientations. We aim for our team to reflect the communities we engage with. We ensure everyone is valued and respected by actively promoting equality, diversity, and inclusion in our workplace.

Our values:

• Electronic music is art.
• We celebrate the progressive values that underpin electronic music.
• We advocate for a more inclusive and equitable electronic music community.
• We honour the past, present and future of electronic music.
• We use innovation to empower the community.
• We choose honesty over gain and purpose over profit.
• We are always front left.