At a Glance
- Tasks: Lead a team to deliver high-quality, person-centred care and support.
- Company: Join a compassionate organisation dedicated to improving lives.
- Benefits: Competitive salary, ongoing training, and a supportive work environment.
- Other info: Opportunities for career progression and professional development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Level 3 Diploma in Health & Social Care and experience in care settings.
The predicted salary is between 14 - 14 £ per hour.
Main purpose of the role: The Team Leader plays a key role in supporting the delivery of high-quality, person-centred care within the service while providing day-to-day leadership and guidance to the staff team. Working closely with the Deputy Manager and Registered Manager, you will lead shifts, support and mentor Residential Support Workers, and help ensure that individuals receive consistent, safe, and dignified care. You will act as a positive role model, supporting best practice, professional standards, and a calm, supportive environment. This is a rewarding but responsible role that requires strong interpersonal skills, emotional resilience, sound judgement, and a genuine commitment to improving outcomes for the people we support.
Our Values and Ways of Working
We expect our Team Leaders to act professionally, respectfully, and with integrity at all times, taking responsibility for their practice while supporting others to succeed. Our leaders are approachable, reflective, and lead by example. They take pride in how they represent themselves, the organisation, and the people in our care. We value dependable individuals who bring consistency, positivity, and accountability to their role. We encourage learning and development, recognising that confident teams provide safer, higher-quality care. We work collaboratively, valuing open communication, mutual respect, and a shared commitment to person-centred support.
Key Responsibilities
- Leadership & Team Management
- Lead shifts effectively, acting as the senior member of staff on duty when required
- Provide guidance, support, and direction to Residential Support Workers
- Ensure safe staffing practices and effective handovers between shifts
- Support new staff during induction and act as a role model in practice
- Escalate concerns appropriately to the Deputy Manager or Registered Manager
- Care & Support
- Deliver high-quality, person-centred care that promotes dignity, independence, and wellbeing
- Support individuals with activities of daily living, personal care, health needs, and social inclusion
- Encourage choice, independence, and involvement in everyday decision-making
- Promote meaningful activities within the service and the wider community
- Monitor individuals’ wellbeing and respond appropriately to changes
- Safeguarding & Professional Practice
- Promote a strong safeguarding culture and act promptly on any concerns
- Ensure care plans, risk assessments, and support strategies are followed consistently
- Support staff to manage complex or challenging situations calmly and professionally
- Maintain clear professional boundaries and model best practice
- Ensure confidentiality is maintained at all times
- Recording & Accountability
- Complete accurate, timely, and professional records and reports
- Contribute to care planning, reviews, and internal monitoring processes
- Ensure daily records and handovers are completed to a high standard
- Support compliance with organisational policies and regulatory requirements
- Partnership & Development
- Develop and maintain positive relationships with families, advocates, healthcare professionals, and other partners.
- Support adults in maintaining meaningful relationships and social connections where appropriate.
- Undertake mandatory and ongoing professional development and support team members to do the same.
- Health, Safety & Environment
- Promote a safe, clean, and welcoming living environment
- Follow health and safety procedures, including fire safety and infection control
- Report incidents, accidents, hazards, or faulty equipment promptly
- Administer medication only in line with training and policy
- Other Duties
- Promote equality, diversity, and inclusive practice
- Drive company vehicles where required and in line with policy (if applicable)
- Undertake additional duties reasonably required to support the safe and effective running of the service
- Model the organisation’s values and embed them in daily practice
Qualifications
Essential
- Level 3 Diploma in Health & Social Care (or equivalent)
- Enhanced DBS suitable for working with vulnerable adults
Desirable
- Working towards or willingness to undertake a Level 5 leadership qualification
- Full UK driving licence
Experience
Essential
- Experience working in a residential or supported living environment
- Experience supporting adults with care and support needs
Desirable
- Previous Team Leader or senior support role
- Experience supporting individuals with complex needs
Skills & Attributes
Essential
- Strong communication and leadership skills
- Calm, resilient, and confident in decision-making
- Ability to lead shifts and support staff effectively
- Professional, reliable, and flexible approach
Desirable
- Experience mentoring or supervising staff
Knowledge
Essential
- Understanding of person-centred care and safeguarding adults
- Aware of equality, diversity, and anti-discriminatory practice
Desirable
- Knowledge of CQC fundamental standards
- Understanding of MCA and DoLS
Living Our Values
Essential
- Demonstrates professional, respectful, and accountable behaviour
- Acts with integrity and consistency, even in challenging situations
- Communicates openly and works collaboratively with others
- Shows compassion, patience, and commitment to supporting children
Adults Team Leader in Dudley employer: Resicare Alliance Ltd
As an Adults Team Leader, you will thrive in a supportive and collaborative work environment that prioritises high-quality, person-centred care. Our commitment to employee growth is evident through ongoing professional development opportunities, while our values of integrity, respect, and accountability create a positive workplace culture. Join us in making a meaningful impact in the lives of those we support, all within a welcoming and safe community setting.
StudySmarter Expert Advice🤫
We think this is how you could land Adults Team Leader in Dudley
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to leadership and person-centred care. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience! When you get the chance to chat with potential employers, highlight specific examples of how you've led teams or improved care outcomes. This will help you stand out as a candidate who truly understands the role.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Adults Team Leader in Dudley
Some tips for your application 🫡
Show Your Passion for Care:When writing your application, let your passion for person-centred care shine through. Share specific examples of how you've made a difference in someone's life or how you’ve supported your team in delivering high-quality care.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experience and skills, making it easy for us to see how you fit the role of Team Leader. Avoid jargon and focus on what really matters.
Highlight Leadership Experience:Since this role is all about leadership, make sure to emphasise any previous experience you have in leading teams or mentoring others. We want to know how you’ve guided your colleagues and contributed to a positive work environment.
Tailor Your Application:Don’t just send a generic application! Tailor it to reflect our values and the specific requirements of the Team Leader role. Show us that you understand what we’re looking for and how you can contribute to our mission.
How to prepare for a job interview at Resicare Alliance Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of the Adults Team Leader role. Familiarise yourself with person-centred care principles and safeguarding practices. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or supported colleagues. Highlight how you’ve acted as a role model and provided guidance, as this aligns perfectly with what they’re looking for in a Team Leader.
✨Demonstrate Emotional Resilience
Be ready to discuss how you handle challenging situations calmly and professionally. Share specific instances where you've managed stress or conflict effectively, showcasing your ability to maintain a supportive environment for both staff and individuals in care.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation's values, team dynamics, and professional development opportunities. This not only shows your interest but also helps you gauge if the company culture aligns with your own values.
