At a Glance
- Tasks: Drive sales, build customer loyalty, and maintain store standards.
- Company: Join LPP Reserved, a vibrant retail brand with a supportive team.
- Benefits: Enjoy social events and access to wellbeing resources.
- Other info: Great opportunity for personal development and teamwork.
- Why this job: Kick-start your retail career in a fun and dynamic environment.
- Qualifications: 3-6 months experience in a fast-paced setting preferred.
The predicted salary is between 18900 - 23100 £ per year.
Are you looking to kick-start your career in retail? Then we want to hear from you! Here at LPP Reserved, we pride ourselves on the high standard of sales assistant coaching, product training and mentoring, all whilst providing a great atmosphere to work in. We are looking for driven, fashion-conscious, self-motivated, and friendly individuals with a strong work ethic to join our fast-growing team!
PURPOSE OF THE ROLE
- To drive the store to achieve sales and hit KPI targets
- Confidently sell the brand and products to customers, building brand loyalty
- Follows and actions store tasks accurately
ACCOUNTABILITIES
- Must be aware of all store targets and KPI's
- Uses brand product knowledge to inform both fellow team members and customers about products
- Always highlights the features and benefits of products to customers whilst shopping
- Builds rapport with customers who enter the store to encourage return custom
- Follows all store policies and procedures confidently, highlighting any issues or concerns to their line manager
- Follows all loss prevention procedures and highlights any risk of loss to the business to their line manager
- Maintains visual standards in the store as shown by the visual merchandising team
- Always follows all health and safety rules to enable a healthy and safe working environment
- Works as part of a team as well as independently in order to improve personal development
CRITICAL SKILLS
- Preferably 3-6 months of experience in a fast-paced environment
- Basic numeracy and English literacy skills
BENEFITS
- Social and team building events
- Access to benefits and wellbeing platform
This job description is designed to help you better understand your role and improve the effectiveness of our recruitment process. It is not an exhaustive list of all the things you may be required to do, and you may be required to take on additional tasks.
Retail Assistant employer: reserved
At Reserved, we pride ourselves on being a vibrant and supportive employer that fosters creativity and growth within the fashion marketing sector. Our UK team offers a dynamic work culture where you can thrive alongside passionate individuals, with ample opportunities for professional development and hands-on experience in a fast-paced environment. Join us to be part of an exciting journey in one of Europe's leading fashion retailers, where your ideas and contributions will truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like reserved, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like reserved!
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at reserved, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at reserved and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show reserved that you’re ready to jump in and contribute right away!
How to prepare for a job interview at reserved
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
