Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide exceptional booking experiences for guests at a luxury hotel.
- Company: Join the vibrant team at The NICI, a top-rated seaside hotel.
- Benefits: Enjoy competitive pay, career growth, and discounts on stays and meals.
- Other info: Work in a stylish setting with a supportive and inclusive team.
- Why this job: Be part of an exciting hospitality environment with unique training opportunities.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Think...Beach Club meets Spa Resort. The newly refurbished Nici Hotel Bournemouth is looking for the best and brightest in the hospitality industry! Since its launch in summer 2022, THE NICI is already being recognised as one of the UK’s most exciting new hotel concepts, with accolades including The Times Top 100 Places to Stay - ‘Best Seaside Hotel for 2023’. Set on an enviable spot on the South Coast, with £20m investment so far, THE NICI has transformed Bournemouth’s accommodation landscape with 91 luxury bedrooms, many with spectacular sea views, garden hot tub suites, buzzing South Beach Restaurant & Bar, outdoor terrace and indoor cinema, as well as inspiring meeting and events spaces.
Be part of a fun, welcoming and inclusive team, where you can thrive and build your own career in a vibrant and exciting environment.
The role: As a Reservationist you will be joining our dynamic and friendly team providing our guests with the very best booking experiences. You will be responsible for ensuring all reservations at the hotel are handled in a timely and professional manner. As Reservationist you will ensure that every email or telephone reservation is a positive and memorable experience. You will be booking reservations for rooms, restaurant and spa, whilst maximising revenue and ensuring customer satisfaction at all times.
What’s in it for you…. At The NICI we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
- Excellent progression opportunities
- Individual and bespoke career and progression pathways
- Competitive salary across all roles
- Unique on the job training and development with an opportunity for internal promotions within any of our properties.
- Hotel stay and Food and Beverage discounts
- Stylish boutique uniform specially designed
- Meals included whilst on duty
If you feel you have the skills and ambition we are looking for to join The NICI, then please apply with a full and up to date CV below. Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy. We look forward to hearing from you.
Receptionist in England employer: Reservations
Contact Detail:
Reservations Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in England
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The NICI. Understand their vibe, values, and what makes them stand out in the hospitality scene. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Reservationist and be ready to share examples of your past experiences.
✨Tip Number 3
Dress to impress! Since The NICI is all about style and luxury, make sure you look the part for your interview. A smart outfit shows that you take the opportunity seriously and are ready to represent their brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Receptionist in England
Some tips for your application 🫡
Craft a Catchy CV: Your CV is your first impression, so make it shine! Highlight your relevant experience in hospitality and any customer service roles. Keep it concise and tailored to the Reservationist position at The NICI.
Personalise Your Cover Letter: Don’t just send a generic cover letter. Show us why you’re excited about joining The NICI! Mention specific aspects of our hotel that appeal to you and how your skills align with our values.
Show Off Your Communication Skills: As a Reservationist, communication is key! In your application, demonstrate your ability to convey information clearly and professionally. Use friendly language that reflects our welcoming atmosphere.
Apply Through Our Website: We want to hear from you directly! Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly.
How to prepare for a job interview at Reservations
✨Know the Hotel Inside Out
Before your interview, make sure you research The NICI thoroughly. Familiarise yourself with its unique features, like the garden hot tub suites and the South Beach Restaurant & Bar. This knowledge will show your genuine interest in the hotel and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Reservationist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure guest satisfaction.
✨Practice Common Interview Questions
Anticipate questions related to handling reservations, managing customer expectations, and maximising revenue. Practising your responses will help you articulate your thoughts clearly during the interview, making you appear more composed and professional.
✨Dress to Impress
Even though The NICI has a stylish boutique uniform, it's important to dress smartly for your interview. Opt for professional attire that reflects the hotel's upscale vibe. This will not only make a good impression but also demonstrate your understanding of the hospitality industry.