At a Glance
- Tasks: Handle claims with empathy and creativity, ensuring excellent customer experiences.
- Company: Join a tech-driven claims organisation that values innovation and diversity.
- Benefits: Generous health insurance, pension contributions, and work-from-anywhere flexibility.
- Other info: Enjoy a supportive culture that encourages continuous learning and professional growth.
- Why this job: Make a real impact in a fast-paced environment while developing your skills.
- Qualifications: 2+ years in UK claims, strong communication, and problem-solving skills.
The predicted salary is between 30000 - 40000 € per year.
Who you are
- Highly motivated and growth-oriented.
- Excited by the prospect of building a tech-driven claims organisation.
- Passionate adjuster who cares about the customer and their experience.
- Empathetic, exercising empathy and patience towards everyone you interact with.
- Sense of urgency at all times, without working at all hours.
- Creative, able to find the right resolution for the claim in the insured’s best interest.
- Enjoys conflict as a conversational opportunity rather than adversarial.
- Curious, wanting to know the whole story to make the right decisions early.
- Anti-status quo, taking action to improve processes.
- Communicative.
- Possesses a sense of humour.
What we need
- Ability to handle high frequency, low value and low severity claims across a variety of lines, particularly property and liability from ‘cradle to grave’.
- Attention to detail and the ability to provide quality interactions with stakeholders, clients and customers to the high standards required by our business.
- Excellent customer service skills.
- Strong organisational skills and the ability to prioritise your workload.
- Ability to work to system driven SLAs and workflows.
- Strong communication skills - both written and oral.
- Comfortable working in a fluid role in a fast-paced environment.
Requirements
- Minimum of 2 years of experience in UK claims in any of the following: Commercial Property, Personal Property, Low Value Public or Products Liability. Personal accident claims would be advantageous.
- Claims authority of £5000 or more in current role.
- Awareness of current UK trends associated with Insurance and the wider market impacts.
- Curious and motivated by problem solving and questioning the status quo.
- Desire to engage in learning opportunities and continuous professional development.
Benefits
- Generous health-insurance package with nationwide coverage.
- Pension plan with employer contributions.
- Competitive holiday/leave policy in addition to bank holidays.
- Industry qualifications paid by us (after a qualifying period).
- Work from anywhere to facilitate your work-life balance.
- Apple laptop, large second monitor, and other quality-of-life equipment.
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!
Multi Lines Claims Adjuster, UK employer: Reserv
At Reserv, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our commitment to employee growth is evident through our support for continuous professional development and industry qualifications, alongside a generous health-insurance package and a competitive leave policy to ensure our team remains energised and motivated. With the flexibility to work from anywhere and access to top-notch technology, we empower our Multi Lines Claims Adjusters to thrive in a fast-paced environment while prioritising customer experience and innovative problem-solving.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Lines Claims Adjuster, UK
✨Tip Number 1
Get your networking game on! Connect with folks in the industry, attend events, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a mate or even in front of the mirror. Focus on showcasing your empathy and problem-solving skills, as these are key for a Multi Lines Claims Adjuster. We want to see your personality shine through!
✨Tip Number 3
Be ready to chat about your experiences! Prepare examples that highlight your attention to detail and customer service skills. We love hearing how you’ve tackled challenges in the past, so have those stories at the ready when you apply through our website.
✨Tip Number 4
Stay curious and keep learning! Show us that you’re not just looking for a job, but that you’re genuinely interested in growing within the industry. Engage in online courses or webinars related to claims adjusting, and mention them when you apply. We’re all about continuous professional development!
We think you need these skills to ace Multi Lines Claims Adjuster, UK
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for the role shine through in your application. We want to see that you're not just looking for any job, but that you're genuinely excited about being a Multi Lines Claims Adjuster with us!
Be Empathetic:Since empathy is key in this role, make sure to highlight your customer service skills and experiences where you've gone above and beyond for clients. We love seeing how you care about the customer experience!
Communicate Clearly:Strong communication skills are a must! Use clear and concise language in your application, and don’t hesitate to show off your sense of humour. We appreciate a good laugh, especially when it comes to claims!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Reserv
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of UK claims, especially in commercial and personal property. Be ready to discuss specific cases you've handled and how you resolved them. This shows your experience and passion for the role.
✨Show Off Your Empathy
Prepare examples that highlight your ability to connect with customers. Think about times when you turned a difficult situation into a positive experience. This will demonstrate your empathetic nature and customer service skills.
✨Be Ready for a Chat About Conflict
Since conflict resolution is key, think of scenarios where you navigated challenging conversations. Emphasise how you kept things conversational rather than adversarial. This will showcase your conflict-enjoying attitude and communication skills.
✨Demonstrate Your Curiosity
Prepare questions that show your desire to understand the whole story behind claims. This not only reflects your curiosity but also your commitment to making informed decisions. It’s a great way to show you’re anti-status quo!
