Reserv is seeking a Customer Experience Specialist to support customers through the insurance claims journey by phone, email, and other channels. You will provide empathetic guidance, manage inquiries, and help resolve issues with a focus on accuracy and privacy.
You'll work closely with internal teams to ensure smooth claims processing, document interactions in our CRM, and maintain high service standards. Prior insurance or claims experience and strong communication are essential.
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Motor FNOL Specialist — Customer-Focused Claims employer: Reserv
At Reserv Inc., we pride ourselves on being an exceptional employer, particularly for the Product Development Lead role in our innovative AiDE initiative. Our collaborative work culture fosters creativity and encourages employees to think outside the box while providing ample opportunities for professional growth within the dynamic London market. With a commitment to diversity and inclusion, we ensure that every team member's voice is heard, making it a truly rewarding place to build a meaningful career.
