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- Tasks: Handle motor claims from start to finish, ensuring quality interactions and resolutions.
- Company: Join an innovative insurtech focused on transforming the claims process with AI.
- Benefits: Enjoy competitive pay, health insurance, remote work, and generous PTO.
- Other info: Work in a dynamic, remote-first environment that values diversity and innovation.
- Why this job: Be part of a team tackling real challenges in the insurance industry with cutting-edge technology.
- Qualifications: 3+ years in motor claims, strong communication skills, and a passion for problem-solving.
The predicted salary is between 35000 - 45000 £ per year.
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious goals and need people who can work in an evolving environment.
Who you are
- Highly motivated and growth-oriented.
- Passionate adjuster who cares about the customer and their experience.
- Empathetic and patient towards everyone you interact with.
- Sense of urgency at all times.
- Creative in finding resolutions that are in the insured's best interest.
- Enjoys conflict as a conversational opportunity.
- Curious and eager to know the whole story to make informed decisions.
- Anti-status quo, taking action to improve processes.
- Communicative.
- Possesses a sense of humour.
What you'll do
- Handle commercial motor and motor trade claims – repair, capture, intervention, third-party & property damage.
- Experience in credit hire negotiations.
- Manage claims from cradle to grave.
- Provide quality interactions with stakeholders, clients, and customers.
- Strong organisational skills and ability to prioritise workload.
- Work to system-driven SLAs and workflows.
- Strong communication skills – both written and oral.
- Comfortable working in a fluid role in a fast-paced environment.
Qualifications
- Minimum of 3 years’ experience with motor claims, including commercial and motor trade.
- Experience in fraud within the motor space.
- Proven background in credit hire negotiation.
- Ability to deal with delegated authority and client philosophies.
- Cert CII (or willingness to work toward it).
- Ability to analyse and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures.
- Curious and motivated by problem solving and questioning the status quo.
- Desire to engage in learning opportunities and continuous professional development.
- Willingness to travel for client and claims needs.
Benefits
- Generous health‑insurance package with nationwide coverage, vision, & dental.
- 401(k) retirement plan with employer matching.
- Competitive PTO policy.
- Generous family leave policy after 8 months of continuous work.
- Work from anywhere to facilitate your work-life balance.
- Apple laptop, large second monitor, and other quality-of-life equipment.
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply.
Motor Adjuster AD/TP, UK employer: Reserv
Contact Detail:
Reserv Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Adjuster AD/TP, UK
✨Tip Number 1
Get to know the company inside out! Research Reserv's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their tech-driven claims organisation.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to motor claims and conflict resolution. Think about how you can demonstrate your empathy and problem-solving skills, as these are key traits they’re looking for.
✨Tip Number 4
Don’t forget to showcase your sense of humour! Claims can be tough, so showing that you can keep things light while still being professional will make you stand out. And remember, apply through our website for the best chance!
We think you need these skills to ace Motor Adjuster AD/TP, UK
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the role shine through in your application. We want to see that you're not just looking for any job, but that you're genuinely excited about building a tech-driven claims organisation with us.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your experience and skills are easy to understand. Highlight your relevant background in motor claims without fluff!
Inject Some Personality: Don’t be afraid to show a bit of your personality! We love a good sense of humour and want to know what makes you unique. This helps us see how you might fit into our team culture.
Tailor Your Application: Make sure to tailor your application to the specific role. Mention how your skills align with the responsibilities listed in the job description. We’re looking for someone who can tackle the challenges we face head-on!
How to prepare for a job interview at Reserv
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of motor claims, especially in commercial and motor trade contexts. Familiarise yourself with the latest trends in insurtech and how AI is transforming the claims process. This will show that you're not just interested in the role but also passionate about the industry.
✨Show Your Empathy
Since empathy is key in this role, think of examples from your past experiences where you've demonstrated understanding and patience towards clients or colleagues. Be ready to discuss how you handle difficult conversations and turn conflicts into constructive dialogues.
✨Be Organised and Prioritise
Given the fast-paced environment at Reserv, it's crucial to showcase your organisational skills. Prepare to talk about how you manage your workload and meet deadlines. You might even want to share a specific instance where your prioritisation made a significant difference in your work.
✨Ask Thoughtful Questions
Interviews are a two-way street, so come prepared with questions that reflect your curiosity about the company and its culture. Ask about their approach to innovation in claims processing or how they foster a culture of transparency and empowerment. This shows you're genuinely interested in being part of their team.