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- Tasks: Handle motor claims from start to finish, ensuring quality interactions and resolutions.
- Company: Join an innovative insurtech focused on AI and automation in claims.
- Benefits: Generous health insurance, 401(k) matching, remote work, and competitive PTO.
- Other info: Embrace a culture of empathy and continuous learning in a dynamic environment.
- Why this job: Be part of a team transforming the claims process with cutting-edge technology.
- Qualifications: 3+ years in motor claims, strong communication skills, and a problem-solving mindset.
The predicted salary is between 35000 - 45000 £ per year.
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious goals and need people who can work in an evolving environment.
Who you are
- Highly motivated and growth-oriented.
- Passionate adjuster who cares about the customer and their experience.
- Empathetic and patient towards everyone you interact with.
- Sense of urgency at all times.
- Creative in finding resolutions that are in the insured's best interest.
- Enjoys conflict as a conversational opportunity.
- Curious and eager to know the whole story for prompt resolution.
- Anti-status quo, taking action to improve processes.
- Communicative.
- Has a sense of humor.
What you'll do
- Handle commercial motor and motor trade claims – repair, capture, intervention, third-party & property damage.
- Experience in credit hire negotiations.
- Manage claims from cradle to grave.
- Provide quality interactions with stakeholders, clients, and customers.
- Strong organisational skills and ability to prioritise workload.
- Work to system-driven SLAs and workflows.
- Strong communication skills – both written and oral.
- Comfortable working in a fluid role in a fast-paced environment.
Qualifications
- Minimum of 3 years’ experience with motor claims, including commercial and motor trade.
- Experience in fraud within the motor space.
- Proven background in credit hire negotiation.
- Ability to deal with delegated authority and client philosophies.
- Cert CII (or willingness to work toward it).
- Ability to analyse and evaluate complex data and make sound decisions.
- Curious and motivated by problem solving.
- Desire to engage in learning opportunities and continuous professional development.
- Willingness to travel for client and claims needs.
Benefits
- Generous health‑insurance package with nationwide coverage, vision, & dental.
- 401(k) retirement plan with employer matching.
- Competitive PTO policy.
- Generous family leave policy after 8 months of continuous work.
- Work from anywhere to facilitate your work-life balance.
- Apple laptop, large second monitor, and other quality‑of‑life equipment.
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints drives innovation and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply.
Motor Adjuster AD/TP, UK in London employer: Reserv
Contact Detail:
Reserv Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Adjuster AD/TP, UK in London
✨Tip Number 1
Get to know the company inside out! Research Reserv's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to motor claims. Think about how you can demonstrate your empathy, creativity, and problem-solving skills – these are key traits they’re looking for!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Motor Adjuster AD/TP, UK in London
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the role shine through in your application. We want to see that you're not just looking for any job, but that you're genuinely excited about building a tech-driven claims organisation with us.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your experience and skills are easy to understand. Highlight your relevant background in motor claims without fluff!
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Motor Adjuster role. Mention your experience with credit hire negotiations and how you’ve tackled challenges in the past – we love seeing real examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Reserv
✨Know Your Stuff
Make sure you brush up on your knowledge of motor claims, especially commercial and motor trade. Familiarise yourself with the latest trends in insurtech and how AI is changing the landscape. This will show that you're not just passionate but also informed about the industry.
✨Show Your Empathy
Since the role requires a strong focus on customer experience, be prepared to share examples of how you've handled difficult situations with empathy and patience. Highlighting your ability to connect with clients will resonate well with the interviewers.
✨Be Ready for Problem-Solving
Expect questions that assess your creative problem-solving skills. Think of scenarios where you had to find innovative solutions to complex claims issues. This will demonstrate your ability to tackle challenges head-on and think outside the box.
✨Communicate Clearly
Strong communication skills are key in this role. Practice articulating your thoughts clearly and concisely. Whether it's discussing your past experiences or explaining your approach to claims, being able to communicate effectively will set you apart.