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For Companies At a Glance
- Tasks: Manage claims from start to finish while providing top-notch customer service.
- Company: Join an innovative insurtech focused on AI and automation in claims.
- Benefits: Enjoy a generous health package, pension plan, and work-from-anywhere flexibility.
- Why this job: Be part of a team tackling long-standing challenges in the insurance industry.
- Qualifications: 5+ years in general liability claims with strong analytical and communication skills.
- Other info: Diverse and inclusive culture with opportunities for professional growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can\’t wait to meet you.
Responsibilities
- Ability to handle claims from cradle to grave
- Attention to detail and the ability to provide quality interactions with stakeholders, clients and customers to the high standards required by our business
- Excellent customer service skills
- Strong organisational skills and the ability to prioritise your workload
- Ability to work to system driven SLAs and workflows
- Strong communication skills – both written and oral
- Comfortable working in a fluid role in a fast-paced environment
Requirements
- Minimum of 5 years of experience in general liability claims
- A background working in a similar role or for an Insurer within a Liability Claims team or working within the Loss Adjusting/ Legal field managing Liability claims
- Experienced at managing your own caseload of EL/PL with a hands-on approach also within a technical capacity
- Industry qualifications preferred or a desire to work towards.
- Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures
- Curious and motivated by problem solving and questioning the status quo
- Desire to engage in learning opportunities and continuous professional development
- Willingness to travel for client and claims needs
Benefits
- Generous health-insurance package with nationwide coverage
- Pension plan with employer contributions
- Competitive holiday / leave policy in addition to bank holidays – we want our employees fresh, healthy, happy, and energized!
- Industry Qualifications paid by us (after a qualifying period)
- Work from anywhere to facilitate your work life balance paired with frequent, regular corporate retreats to build team cohesion, reinforce culture, and have fun
- Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!
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General Liability Claims Adjuster, UK employer: Reserv
Contact Detail:
Reserv Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Liability Claims Adjuster, UK
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and claims industry. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by researching Reserv and its innovative approach to claims. Understand their values and how they tackle challenges in the industry. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since strong communication is key for this role, consider doing mock interviews with friends or using online platforms. Get comfortable discussing your experience and how it aligns with the responsibilities at Reserv.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Reserv team. Let’s make it happen!
We think you need these skills to ace General Liability Claims Adjuster, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Liability Claims Adjuster role. Highlight your relevant experience, especially in managing EL/PL claims, and showcase any industry qualifications you have or are working towards.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention how your skills align with our mission at Reserv and why you're excited about tackling challenges in the claims process.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Reserv
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of general liability claims. Be prepared to discuss your past experiences in detail, especially how you've handled claims from cradle to grave. This will show that you understand the nuances of the role and can bring valuable insights to the table.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this position, think of specific examples where you've gone above and beyond for clients or stakeholders. Prepare to share these stories during the interview to demonstrate your ability to provide quality interactions and meet high standards.
✨Demonstrate Organisational Skills
With the fast-paced environment at Reserv, it's crucial to highlight your organisational skills. Be ready to explain how you prioritise your workload and manage your caseload effectively. Consider discussing any tools or methods you use to stay organised and meet system-driven SLAs.
✨Embrace the Evolving Environment
Reserv is all about innovation and tackling long-standing challenges. Show your curiosity and motivation for problem-solving by discussing how you've adapted to changes in previous roles. Highlight your willingness to learn and grow, as this aligns perfectly with their values.
