At a Glance
- Tasks: Handle motor claims from start to finish, ensuring quality interactions and resolutions.
- Company: Join an innovative insurtech focused on AI and automation in claims.
- Benefits: Work from anywhere, competitive PTO, health insurance, and tech equipment provided.
- Other info: Diverse and inclusive culture with opportunities for professional growth.
- Why this job: Be part of a team tackling long-standing challenges in the claims industry.
- Qualifications: 3+ years in motor claims, strong communication skills, and a problem-solving mindset.
The predicted salary is between 35000 - 45000 £ per year.
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious goals and need people who can work in an evolving environment.
Who you are
- Highly motivated and growth-oriented.
- Passionate adjuster who cares about the customer and their experience.
- Empathetic and exercises patience towards everyone you interact with.
- Sense of urgency at all times.
- Creative in finding resolutions that are in the insured's best interest.
- Enjoys conflict as a conversational opportunity.
- Curious and wants to know the whole story to make informed decisions.
- Anti-status quo and takes action to improve processes.
- Communicative.
- Has a sense of humor.
What you'll do
- Handle commercial motor and motor trade claims – repair, capture, intervention, third-party & property damage.
- Experience in credit hire negotiations.
- Manage claims from cradle to grave.
- Provide quality interactions with stakeholders, clients, and customers.
- Strong organisational skills and ability to prioritise workload.
- Work to system-driven SLAs and workflows.
- Strong communication skills – both written and oral.
- Comfortable working in a fluid role in a fast-paced environment.
Qualifications
- Minimum of 3 years’ experience with motor claims, including commercial and motor trade.
- Experience in fraud within the motor space.
- Proven background in credit hire negotiation.
- Ability to deal with delegated authority and client philosophies.
- Cert CII (or willingness to work toward it).
- Ability to analyse and evaluate complex data and make sound decisions.
- Curious and motivated by problem solving.
- Desire to engage in learning opportunities and continuous professional development.
- Willingness to travel for client and claims needs.
Benefits
- Generous health‑insurance package with nationwide coverage, vision, & dental.
- 401(k) retirement plan with employer matching.
- Competitive PTO policy.
- Generous family leave policy after 8 months of continuous work.
- Work from anywhere to facilitate your work-life balance.
- Apple laptop, large second monitor, and other quality‑of‑life equipment.
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints drives innovation and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply.
Motor Adjuster AD/TP, UK in Cardiff employer: Reserv
Reserv is an exceptional employer that champions innovation and employee growth in the insurtech sector. With a focus on creating a supportive and flexible work environment, we offer competitive benefits including a generous health insurance package, a 401(k) retirement plan with employer matching, and the ability to work from anywhere. Our culture prioritises empathy, transparency, and continuous professional development, making it an ideal place for motivated individuals eager to make a meaningful impact in the claims industry.
StudySmarter Expert Advice🤫
We think this is how you could land Motor Adjuster AD/TP, UK in Cardiff
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Reserv). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Reserv. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Motor Adjuster AD/TP, UK in Cardiff
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Reserv.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Reserv. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Reserv
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Reserv to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Reserv, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Reserv's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
