At a Glance
- Tasks: Handle motor claims with a focus on customer experience and innovative solutions.
- Company: Join an insurtech startup revolutionising claims with AI and automation.
- Benefits: Flexible work-from-anywhere policy, competitive PTO, and generous health insurance.
- Other info: Diverse and inclusive culture that values your unique perspective.
- Why this job: Be part of a team tackling long-standing challenges in the insurance industry.
- Qualifications: 3+ years in motor claims and a passion for problem-solving.
The predicted salary is between 35000 - 45000 £ per year.
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious goals and need people who can work in an evolving environment.
Who you are
- Highly motivated and growth-oriented.
- Passionate adjuster who cares about the customer and their experience.
- Empathetic and patient towards everyone you interact with.
- Sense of urgency at all times.
- Creative in finding resolutions that are in the insured's best interest.
- Enjoys conflict as a conversational opportunity.
- Curious and eager to know the whole story to make informed decisions.
- Anti-status quo, taking action to improve processes.
- Communicative.
- Possesses a sense of humour.
What you'll do
- Handle commercial motor and motor trade claims – repair, capture, intervention, third-party & property damage.
- Experience in credit hire negotiations.
- Manage claims from cradle to grave.
- Provide quality interactions with stakeholders, clients, and customers.
- Strong organisational skills and ability to prioritise workload.
- Work to system-driven SLAs and workflows.
- Strong communication skills – both written and oral.
- Comfortable working in a fluid role in a fast-paced environment.
Qualifications
- Minimum of 3 years’ experience with motor claims, including commercial and motor trade.
- Experience in fraud within the motor space.
- Proven background in credit hire negotiation.
- Ability to deal with delegated authority and client philosophies.
- Cert CII (or willingness to work toward it).
- Ability to analyse and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures.
- Curious and motivated by problem solving and questioning the status quo.
- Desire to engage in learning opportunities and continuous professional development.
- Willingness to travel for client and claims needs.
Benefits
- Generous health‑insurance package with nationwide coverage, vision, & dental.
- 401(k) retirement plan with employer matching.
- Competitive PTO policy.
- Generous family leave policy after 8 months of continuous work.
- Work from anywhere to facilitate your work-life balance.
- Apple laptop, large second monitor, and other quality-of-life equipment.
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply.
Motor Adjuster AD/TP, UK employer: Reserv Claims Analysis, LLC
At Reserv, we pride ourselves on being an innovative insurtech that values growth, empathy, and creativity in our employees. Our remote-first culture fosters a supportive environment where you can thrive while tackling the challenges of the claims process with cutting-edge technology. With generous benefits, a commitment to professional development, and a focus on work-life balance, we are dedicated to creating a fulfilling workplace for our team members.
Contact Details:
Reserv Claims Analysis, LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Motor Adjuster AD/TP, UK
✨Tip Number 1
Get to know the company inside out! Research Reserv's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their tech-driven claims organisation.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to motor claims. Think about how you can demonstrate your empathy, creativity, and problem-solving skills – these are key traits they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Reserv and ready to tackle those long-standing challenges in claims.
We think you need these skills to ace Motor Adjuster AD/TP, UK
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for the role shine through in your application. We want to see that you're not just looking for any job, but that you're genuinely excited about building a tech-driven claims organisation with us.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your experience and skills are easy to understand. Highlight your relevant experience in motor claims and how it aligns with what we’re looking for.
Inject Some Personality:Don’t be afraid to let your sense of humour come through! We value a good laugh, especially in a challenging field like claims. Show us who you are beyond your qualifications – we want to know the real you!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Reserv Claims Analysis, LLC
✨Know Your Stuff
Make sure you brush up on your knowledge of motor claims, especially commercial and motor trade. Familiarise yourself with the latest trends in insurtech and how AI is transforming the claims process. This will show that you're not just interested in the role but also passionate about the industry.
✨Show Your Empathy
Since empathy is key in this role, think of examples from your past experiences where you've demonstrated understanding and patience towards clients or colleagues. Be ready to discuss how you handle difficult conversations and turn conflicts into constructive dialogues.
✨Be a Problem Solver
Prepare to showcase your creative thinking skills. Think of scenarios where you've tackled complex claims or found innovative solutions to problems. Highlight your ability to analyse data and make sound decisions quickly, as this aligns perfectly with what Reserv is looking for.
✨Communicate Clearly
Strong communication skills are essential, so practice articulating your thoughts clearly and concisely. Whether it's written or verbal, be prepared to demonstrate how you can convey complex information in an easy-to-understand manner. A good sense of humour can also go a long way in making a positive impression!
