At a Glance
- Tasks: Manage property claims from start to finish, ensuring a great experience for all stakeholders.
- Company: Join an innovative insurtech focused on AI and automation in the insurance industry.
- Benefits: Enjoy competitive salary, health insurance, pension plan, and flexible remote work options.
- Other info: Embrace a culture of empathy and continuous improvement in a dynamic remote-first environment.
- Why this job: Be part of a team transforming the claims process with cutting-edge technology.
- Qualifications: 5+ years in property claims, strong analytical skills, and a passion for problem-solving.
The predicted salary is between 40000 - 50000 £ per year.
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can’t wait to meet you.
About the role
As a Property Claims Adjuster at Reserv, you'll manage a portfolio of property claims from first notification through to settlement, working across a mix of MGAs, carriers, and self-insureds. You'll own your claims end-to-end — investigating losses, setting reserves, making coverage decisions, and delivering a genuinely great experience to policyholders and brokers alike. This isn't your average TPA role. Reserv's AI-powered tools take care of the admin so you can focus on the work that actually matters. You'll be part of a remote-first team that moves fast, thinks differently, and actively listens when adjusters say things could be done better.
What you'll do
- Manage property claims end-to-end, from first notification of loss through to settlement
- Build and maintain high-quality relationships with stakeholders, brokers, and policyholders, consistently meeting the service standards our clients expect
- Prioritise and organise a varied caseload, working within system-driven SLAs and workflows to keep claims moving efficiently
- Communicate clearly and professionally - whether that's a coverage letter, a call with a claimant, or an update to a client
- Adapt quickly in a fast-paced environment
Qualifications
- Minimum of 5 years of experience in property claims in all or any of the following: Commercial, Personal, Agriculture
- Business Interruption knowledge would be advantageous
- Claims authority of £25,000 or more in current role
- Awareness of current UK trends associated with Insurance and the wider market impacts
- Ability to analyze and evaluate complex data and make sound decisions based on established guidelines, policies, and procedures
- Curious and motivated by problem solving and questioning the status quo
- Desire to engage in learning opportunities and continuous professional development
- Willingness to travel for client and claims needs
Generous health-insurance package with nationwide coverage, pension plan with employer contributions, competitive holiday/leave policy in addition to bank holidays – we want our employees fresh, healthy, happy, and energized! Industry qualifications paid by us (after a qualifying period). Work from anywhere to facilitate your work-life balance. Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!
Additionally, we will
- Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
- Work toward reducing and eliminating all the administrative work from an adjuster role
- Foster a culture of empathy, transparency, and empowerment in a remote-first environment
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!
Property Claims Adjuster, UK in London employer: Reserv Claims Analysis, LLC
Reserv Claims Analysis, LLC is an excellent employer for those seeking a dynamic and innovative work environment in the motor claims sector. With a remote-first approach, competitive health benefits, and a strong focus on professional development, employees are empowered to grow their skills while contributing to a tech-driven organisation that is reshaping the industry. Join us to be part of a forward-thinking team that values your expertise and fosters a culture of collaboration and continuous improvement.
Contact Details:
Reserv Claims Analysis, LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Claims Adjuster, UK in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Reserv and its innovative approach to claims. Show us that you understand our mission and how your experience aligns with our goals. We love candidates who are genuinely excited about what we do!
✨Tip Number 3
Practice your communication skills! Whether it’s a mock interview or just chatting with friends, being clear and professional is key. Remember, you’ll be dealing with policyholders and brokers, so let’s make sure you shine in those conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who want to tackle the challenges in the claims world with us.
We think you need these skills to ace Property Claims Adjuster, UK in London
Some tips for your application 🫡
Show Your Passion for Claims:When writing your application, let us see your enthusiasm for property claims! Share specific examples of how you've tackled challenges in the past and what excites you about working in this evolving environment.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to highlight your relevant experience in property claims. Use keywords from the job description to show that you understand what we're looking for and how you fit into our vision.
Be Clear and Professional:In your written application, clarity is key! Whether it’s your cover letter or CV, ensure your communication is professional and easy to read. This reflects the high standards we expect when communicating with policyholders and brokers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our remote-first team!
How to prepare for a job interview at Reserv Claims Analysis, LLC
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of property claims, especially in commercial and personal sectors. Be ready to discuss specific cases you've managed, focusing on how you handled investigations, set reserves, and made coverage decisions.
✨Showcase Your Relationship-Building Skills
Reserv values high-quality relationships with stakeholders, brokers, and policyholders. Prepare examples that demonstrate your ability to build rapport and maintain these relationships while meeting service standards.
✨Emphasise Your Adaptability
Given the fast-paced environment at Reserv, be prepared to discuss how you've adapted to changes in previous roles. Share specific instances where you successfully navigated challenges or implemented improvements in your workflow.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, whether discussing technical aspects of claims or your approach to problem-solving. This will help you convey professionalism and confidence during the interview, which is crucial for a role that involves client communication.
