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- Tasks: Handle motor claims from start to finish, ensuring quality interactions and resolutions.
- Company: Join an innovative insurtech focused on AI and automation in claims.
- Benefits: Generous health insurance, 401(k) matching, competitive PTO, and remote work options.
- Other info: Embrace a culture of empathy and continuous learning in a dynamic environment.
- Why this job: Be part of a team transforming the claims process with cutting-edge technology.
- Qualifications: 3+ years in motor claims, strong communication skills, and a problem-solving mindset.
The predicted salary is between 35000 - 45000 £ per year.
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious goals and need people who can work in an evolving environment.
Who you are
- Highly motivated and growth-oriented.
- Passionate adjuster who cares about the customer and their experience.
- Empathetic and exercises patience towards everyone you interact with.
- Sense of urgency at all times.
- Creative in finding resolutions that are in the insured's best interest.
- Enjoys conflict as a conversational opportunity.
- Curious and wants to know the whole story to make informed decisions.
- Anti-status quo and takes action to improve processes.
- Communicative.
- Has a sense of humor.
What you'll do
- Handle commercial motor and motor trade claims – repair, capture, intervention, third-party & property damage.
- Experience in credit hire negotiations.
- Manage claims from cradle to grave.
- Provide quality interactions with stakeholders, clients, and customers.
- Strong organisational skills and ability to prioritise workload.
- Work to system-driven SLAs and workflows.
- Strong communication skills – both written and oral.
- Comfortable working in a fluid role in a fast-paced environment.
Qualifications
- Minimum of 3 years’ experience with motor claims, including commercial and motor trade.
- Experience in fraud within the motor space.
- Proven background in credit hire negotiation.
- Ability to deal with delegated authority and client philosophies.
- Cert CII (or willingness to work toward it).
- Ability to analyse and evaluate complex data and make sound decisions.
- Curious and motivated by problem solving.
- Desire to engage in learning opportunities and continuous professional development.
- Willingness to travel for client and claims needs.
Benefits
- Generous health‑insurance package with nationwide coverage, vision, & dental.
- 401(k) retirement plan with employer matching.
- Competitive PTO policy.
- Generous family leave policy after 8 months of continuous work.
- Work from anywhere to facilitate your work-life balance.
- Apple laptop, large second monitor, and other quality‑of‑life equipment.
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints drives innovation and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply.
Motor Adjuster AD/TP, UK in London employer: Reserv Claims Analysis, LLC
Contact Detail:
Reserv Claims Analysis, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Adjuster AD/TP, UK in London
✨Tip Number 1
Get to know the company inside out! Research Reserv's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to motor claims. Think about how you can demonstrate your empathy, creativity, and problem-solving skills during the chat.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re keen on the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team.
We think you need these skills to ace Motor Adjuster AD/TP, UK in London
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the role shine through in your application. We want to see that you're not just looking for any job, but that you're genuinely excited about building a tech-driven claims organisation with us.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your experience and skills are easy to understand. Highlight your relevant experience in motor claims without fluff!
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Motor Adjuster role. Mention your experience with credit hire negotiations and how you’ve tackled challenges in the past – we love a good story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Reserv Claims Analysis, LLC
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of motor claims, especially commercial and motor trade. Familiarise yourself with the latest trends in insurtech and how AI is changing the landscape. This will show that you're not just passionate but also informed about the industry.
✨Show Your Empathy
Since empathy is key in this role, think of examples from your past experiences where you've demonstrated understanding and patience. Be ready to discuss how you handle difficult conversations and ensure a positive customer experience, as this will resonate well with the interviewers.
✨Be Creative in Problem Solving
Prepare to share specific instances where you've tackled complex claims creatively. Think about how you can present your ability to find innovative solutions that benefit the insured while still adhering to company policies. This will highlight your anti-status quo mindset.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. During the interview, be open about what communication means to you and how you ensure clarity in your interactions with clients and stakeholders.