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- Tasks: Handle claims with empathy and creativity in a fast-paced, tech-driven environment.
- Company: Join an innovative insurtech focused on transforming the claims process.
- Benefits: Enjoy competitive pay, health insurance, remote work, and generous PTO.
- Why this job: Make a real impact by tackling long-standing challenges in the insurance industry.
- Qualifications: 2+ years in UK claims, strong communication skills, and a problem-solving mindset.
- Other info: Embrace a culture of diversity, transparency, and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can’t wait to meet you.
Who you are:
- Highly motivated and growth-oriented.
- Passionate adjuster who cares about the customer and their experience.
- Empathetic.
- Sense of urgency - at all times.
- Creative.
- Conflict-enjoyer.
- Curious.
- Anti-status quo.
- Communicative.
- Have a sense of humour.
What you'll need:
- Ability to handle high frequency, low value and low severity claims across a variety of lines, particularly property and liability from ‘cradle to grave’.
- Attention to detail and the ability to provide quality interactions with stakeholders, clients and customers to the high standards required by our business.
- Strong organisational skills and the ability to prioritise your workload.
- Ability to work to system driven SLAs and workflows.
- Strong communication skills - both written and oral.
- Comfortable working in a fluid role in a fast paced environment.
Qualifications:
- Minimum of 2 years of experience in UK claims in all or any of the following: Commercial Property, Personal Property, Low Value Public or Products Liability, Personal accident claims would be advantageous.
- Claims authority of £5000 or more in current role.
- Awareness of current UK trends associated with Insurance and the wider market impacts.
- Curious and motivated by problem solving and questioning the status quo.
- Desire to engage in learning opportunities and continuous professional development.
Benefits:
- Generous health‑insurance package with nationwide coverage, vision, & dental.
- 401(k) retirement plan with employer matching.
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy after 8 months of continuous work.
- Work from anywhere to facilitate your work life balance.
- Apple laptop, large second monitor, and other quality-of-life equipment you may want.
Additionally, we will:
- Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role.
- Work toward reducing and eliminating all the administrative work from an adjuster role.
- Foster a culture of empathy, transparency, and empowerment in a remote-first environment.
At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!
Express Claims Adjuster, UK employer: Reserv Claims Analysis, LLC
Contact Detail:
Reserv Claims Analysis, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Express Claims Adjuster, UK
✨Tip Number 1
Get to know the company inside out! Research Reserv's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their tech-driven claims journey.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing common claims scenarios with a friend. This will help you feel more confident and articulate during interviews.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific examples where you've tackled challenges in previous roles. Highlight your creativity and how you’ve found innovative solutions to improve processes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our team at Reserv. We can’t wait to see what you bring to the table!
We think you need these skills to ace Express Claims Adjuster, UK
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the claims industry shine through in your application. We want to see that you're not just looking for a job, but that you're genuinely excited about building a tech-driven claims organisation with us.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate strong communication skills, so make sure your points are clear and easy to understand. Avoid jargon unless it's necessary!
Highlight Relevant Experience: Make sure to showcase your experience in handling claims, especially if you've worked with property or liability claims. We’re keen on seeing how your background aligns with our needs, so don’t hold back!
Inject Some Personality: We love a good sense of humour! Don’t be afraid to let your personality come through in your writing. It helps us get to know you better and shows that you can bring a bit of fun to the serious world of claims.
How to prepare for a job interview at Reserv Claims Analysis, LLC
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of UK claims, especially in property and liability. Be ready to discuss your experience with low value claims and how you've handled them from start to finish. This shows you're not just familiar with the process but can also navigate it effectively.
✨Show Off Your Empathy
Since empathy is key in this role, think of examples where you've demonstrated understanding and patience with clients. Prepare to share stories that highlight your ability to connect with people, especially during tough situations. This will resonate well with the interviewers.
✨Be Ready for a Fast-Paced Chat
Given the dynamic nature of the role, practice answering questions concisely and clearly. You might be asked about how you prioritise tasks or handle multiple claims at once, so have some strategies in mind. This will show that you can thrive in a fluid environment.
✨Bring Your Creative Problem-Solving Skills
Think of instances where you've had to get creative to resolve a claim or tackle a challenge. Be prepared to discuss how you approach problem-solving and how you question the status quo. This aligns perfectly with what Reserv is looking for in a candidate.