Office Administrator

Company Description

Research in Finance is an award-winning market research and business information provider focusing on the financial services industry. With expertise across the retail, banking, insurance, and institutional markets, the firm delivers proprietary market intelligence, brand analysis, and product awareness through established studies and bespoke consulting services. Our team of expert researchers work closely with clients to interpret data and create actionable strategies that drive impactful marketing and sales campaigns. Research in Finance is dedicated to helping clients achieve stronger, more profitable businesses by providing insightful and effective solutions.

Role Description

This is a full-time, on-site role for an Office Administrator based in London. The Office Administrator will carry out a variety of daily tasks, including managing office operations, handling administrative processes, and supporting the Research team. The role contributes to the smooth running and continued global growth of the business. It requires strong multitasking skills, excellent communication, and the ability to coordinate multiple activities across teams. The Office Administrator will play a central role in ensuring the efficiency of day-to-day operations, including:

• Diary and PA Support: Managing schedules for the Research team, arranging qualitative interviews, and coordinating all related communications such as confirmations and reminders.
• Client Presentation Scheduling: Working with clients and internal teams to arrange debrief presentations at mutually convenient times.
• Project Coordination: Organising project meetings, booking rooms or online meeting facilities, and overseeing project logistics such as transcription and translation services.
• Event Support: Assisting the event management team with communications to delegates.
• Travel and Office Management: Arranging team travel, handling general office duties, managing stationery supplies, and sorting incoming mail.
• Inbox and Communication Management: Overseeing the RiF info inbox and directing enquiries to the appropriate team members.
• Panel and Research Support: Assisting the panel team through data building efforts and managing participant incentive distribution.
• Marketing Assistance: Providing general administrative support to the Marketing Manager.

This role is ideal for a highly organised individual who enjoys variety, takes initiative, and thrives in a busy, collaborative environment. Expectation is currently to be in the office four days per week to support all members of the team.

What We’re Looking For

A proactive team player, the successful candidate must possess the following skills:

• Advanced IT skills, including excellent working knowledge of MS office packages including Excel, PowerPoint, Outlook, Word and Teams;
• Ability to manage own workload and projects;
• Highly organised and able to multi-task;
• Be able to work quickly and efficiently with an attention to detail;
• Possess excellent oral and written skills;
• Have a keen eye for detail;
• Demonstrate initiative, motivation and effective team working skills.

WORKING AT RESEARCH IN FINANCE

Research in Finance is a market leading global consultancy, research and publishing business that is about implementing change and making a difference. We work with some of the largest, most influential, and important asset management and insurance companies in the world. Since the economic crisis of 2007 it is clear that the role of the financial services sector has become a critical part of all of our lives. The prosperity, health and future of a nation and its people are inextricably linked to the role these companies play in the world economy. Arguably the financial services sector has the greatest ability to direct change for good. Having control of huge amounts of money can drive investment into emerging economies to help develop nations, support the implementation of green energy to prevent further climate change or force companies to act responsibly by withholding funds.

RiF was created more than 12 years ago and has an amazing team of 30 staff currently and an expanding set of more than 60 loyal clients, many of whom we’ve worked with since our launch, who rely and trust the insights we produce to make important strategic decisions about their businesses. We are much more than just a global consultancy and research agency as we also manage high value panels of global professional and private investors. This means we have unique access to some very “hard to reach” study participants. Our market and client requirements are changing all the time, often in response to changes in regulation, and as a result we have created a fast-moving and responsive team, and where possible, a tech driven response, in order to ensure we continue to be top of mind for our clients and all of their research needs.

Our company culture is about delivering exceptional products that delight and inspire our clients. We don’t adhere to dated corporate practices of tiered management structures and inflexible working hours. Each employee has a “voice” in the company and an integral part of the direction of the business. We also, like to give everyone the space, time and support to deliver outstanding work as we understand that the work we do requires space and time to think!

We offer a range of benefits including:

• Pension scheme with 4% contribution by employer
• Ongoing external and internal training where appropriate
• One day corporate volunteering to give back to the community
• 25 days’ holiday (excluding bank holidays)
• High-end central London office with showers, bike racks, 24-hour access and more
• Company laptop, and budget for home office development
• Bike to work scheme
• Christmas and summer party

The successful candidate must have the legal right to work in the UK. This position is based in the UK and is not eligible for visa sponsorship.

To apply for this position, please submit a brief introduction about yourself, detailing why you are interested in being considered for the role, along with your CV, to charliezander@researchinfinance.co.uk. Please clearly state the role you are applying for in the subject line or body of your email.