At a Glance
- Tasks: Manage renewable energy projects and support homeowners with grant applications.
- Company: Join RES, a leading specialist trade merchant in the renewables sector.
- Benefits: £30,000 salary, bonuses, generous pension, and health perks.
- Other info: Full-time role with opportunities for personal and professional growth.
- Why this job: Make a difference in the renewables industry while developing your career.
- Qualifications: Experience in renewables, strong communication, and multitasking skills.
The predicted salary is between 30000 - 30000 £ per year.
Salary: £30,000 + Bonus + Excellent Benefits
Customer Support Coordinator - Yeovil, Somerset (BA20 2PJ) - RES - Renewables
So, who are we? We are RES, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £30,000 salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Renewables Customer Support Coordinator, you’ll be responsible for:
- Managing renewable energy projects from the post design phase through to commissioning ensuring full compliance.
- Maintaining project timelines and addressing any issues proactively providing regular progress updates.
- Coordinating internal teams, suppliers, and installers to ensure seamless project execution.
- Acting as the main point of contact for homeowners to support their grant applications, ensuring they understand the process and provide the necessary documentation.
- Working with internal teams ensuring all necessary paperwork is completed accurately on time.
This is a full-time, permanent role working 42.5 hours per week Monday to Friday 08.00am - 5.00pm.
And here’s what we’d like you to have:
- Experience working in the renewables industry.
- Excellent communication skills.
- Ability to multi-task and organise/prioritise your workload.
- PC Literate - Including the use of CRM.
- To be a team player who is happy to take on a diverse role to ensure all runs smoothly.
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.
We look forward to receiving your application!
Customer Support Coordinator in Yeovil employer: RES-Distribution Ltd
At RES, located in Yeovil, Somerset, we are committed to fostering a supportive and dynamic work environment where our employees can thrive. With a strong focus on personal development through our Wolseley Talent Guild, we offer excellent benefits including a competitive salary, generous pension scheme, and a range of health and wellbeing initiatives. Join us to be part of a team that values collaboration and innovation in the renewables sector, while enjoying a fulfilling career with ample growth opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Coordinator in Yeovil
✨Tip Number 1
Network like a pro! Reach out to people in the renewables industry, especially those at RES. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research RES and their projects. Show them you’re not just another candidate but someone who genuinely cares about their mission in renewable energy.
✨Tip Number 3
Practice your communication skills. As a Customer Support Coordinator, you'll need to convey information clearly. Role-play with a friend or family member to get comfortable with potential questions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the RES team and ready to dive into the renewables sector.
We think you need these skills to ace Customer Support Coordinator in Yeovil
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Support Coordinator role. Highlight your experience in the renewables industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your excellent communication skills and ability to multi-task, as these are key for us.
Showcase Your Team Spirit:We love team players! In your application, share examples of how you've successfully collaborated with others in past roles. This will show us that you’re ready to coordinate with internal teams and suppliers seamlessly.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at RES-Distribution Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the renewables industry. Understand the latest trends and challenges, as well as RES's role in the market. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Communication Skills
As a Customer Support Coordinator, communication is key. Prepare examples from your past experiences where you effectively communicated with clients or team members. This will demonstrate your ability to coordinate and manage relationships, which is crucial for the role.
✨Be Ready to Multi-task
Think of scenarios where you've successfully managed multiple tasks at once. Be prepared to discuss how you prioritised your workload and ensured deadlines were met. This will highlight your organisational skills and ability to thrive in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, project management tools they use, or opportunities for professional development. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
