At a Glance
- Tasks: Manage renewable energy projects and support homeowners with grant applications.
- Company: Join RES, a leading specialist in renewables within the Wolseley Group.
- Benefits: Enjoy a £30,000 salary, bonuses, generous leave, and health perks.
- Other info: Full-time role with excellent career growth and a supportive team environment.
- Why this job: Make a difference in the renewables sector while developing your career.
- Qualifications: Experience in renewables, strong communication, and multitasking skills required.
The predicted salary is between 30000 - 30000 € per year.
Salary: £30,000 + Bonus + Excellent Benefits
Customer Support Coordinator - Yeovil, Somerset (BA20 2PJ) - RES - Renewables
We are RES, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the £30,000 salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Renewables Customer Support Coordinator, you’ll be responsible for:
- Managing renewable energy projects from the post design phase through to commissioning ensuring full compliance.
- Maintaining project timelines and addressing any issues proactively providing regular progress updates.
- Coordinating internal teams, suppliers, and installers to ensure seamless project execution.
- Acting as the main point of contact for homeowners to support their grant applications, ensuring they understand the process and provide the necessary documentation.
- Working with internal teams ensuring all necessary paperwork is completed accurately on time.
This is a full-time, permanent role working 42.5 hours per week Monday to Friday 08.00am - 5.00pm.
And here’s what we’d like you to have:
- Experience working in the renewables industry.
- Excellent communication skills.
- Ability to multi-task and organise/prioritise your workload.
- PC Literate - Including the use of CRM.
- To be a team player who is happy to take on a diverse role to ensure all runs smoothly.
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.
We look forward to receiving your application!
Customer Support Coordinator in Somerset employer: RES-Distribution Ltd
At RES, located in Yeovil, Somerset, we are committed to fostering a supportive and inclusive work environment where our employees can thrive. With a focus on personal development through our Wolseley Talent Guild, we offer excellent benefits including a competitive salary, generous pension scheme, and a range of health and wellbeing initiatives. Join us to be part of a dynamic team dedicated to making a positive impact in the renewables sector while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Coordinator in Somerset
✨Tip Number 1
Get to know the company! Research RES and their values, especially their focus on renewables. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer support and project management. Think about examples from your past experiences that highlight your skills in communication and organisation.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Customer Support Coordinator in Somerset
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Customer Support Coordinator role. Highlight any relevant experience in the renewables industry and showcase your communication skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your enthusiasm for working with homeowners and supporting their grant applications.
Showcase Your Organisational Skills:Since this role involves managing multiple projects, be sure to highlight your ability to multi-task and prioritise effectively. Share examples of how you've successfully managed timelines and addressed issues proactively in past roles.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at RES-Distribution Ltd
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the renewables industry. Understand the latest trends and challenges, as well as RES's role in the market. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Communication Skills
As a Customer Support Coordinator, communication is key. Prepare examples from your past experiences where you effectively communicated with clients or team members. Practise articulating your thoughts clearly and concisely to demonstrate your ability to convey information.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise your workload. Think of specific instances where you successfully juggled various responsibilities, especially in a project management context. This will highlight your ability to keep everything running smoothly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows that you’re not just interested in the job, but also in how you can contribute to the team and grow within the company.
