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- Tasks: Lead the analysis and implementation of case management systems in a legal environment.
- Company: Join a forward-thinking legal practice focused on optimising operations through technology.
- Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative culture.
- Why this job: Be at the forefront of transforming legal operations while enhancing client service delivery.
- Qualifications: Experience in business analysis within legal services and familiarity with case management systems required.
- Other info: Opportunity for continuous improvement and post-implementation support to drive innovation.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a highly skilled and detail-oriented Business Analyst with deep expertise in the implementation and optimization of Sharedo case management systems within a legal practice environment. This role is instrumental in transforming our legal operations by leveraging technology to streamline workflows, enhance productivity, and improve client service delivery.
Key Responsibilities:
- Lead the end-to-end analysis, planning, and implementation of Sharedo case management solutions within the firm.
- Collaborate closely with stakeholders including legal teams, IT, operations, and third-party vendors to gather and define business requirements.
- Conduct workshops, interviews, and gap analyses to understand current workflows and design future-state processes.
- Translate legal and business requirements into functional specifications and user stories for configuration within Sharedo.
- Support data migration planning and execution, including mapping, cleansing, and validation of legacy system data.
- Work with the Sharedo implementation team to configure and test system features, workflows, and integrations.
- Develop training materials and support the change management process to ensure smooth adoption by end-users.
- Act as a liaison between business units and the technical implementation team to ensure alignment and clarity throughout the project lifecycle.
- Conduct UAT (User Acceptance Testing) planning and coordination, ensuring quality and functional integrity of the delivered solution.
- Provide ongoing post-implementation support, enhancements, and continuous improvement recommendations.
Required Skills and Qualifications:
- Proven experience as a Business Analyst in legal or professional services, with direct involvement in Sharedo implementation or similar case management systems (e.g., iManage, Peppermint, Proclaim).
- Strong understanding of legal practice workflows, compliance requirements, and client service models.
- Excellent communication and stakeholder engagement skills, including the ability to translate complex requirements into clear documentation.
- Solid grasp of business process modelling (e.g., BPMN), agile/scrum methodologies, and system lifecycle principles.
- Experience working with data migration, system integration, and digital transformation initiatives.
- Strong analytical mindset with a high attention to detail and problem-solving capability.
Desirable:
- Certifications in Business Analysis (e.g., CBAP, CCBA, BCS).
- Experience with change management, user training, and post-implementation support.
- Familiarity with legal billing, matter lifecycle, or document management systems.
Contact Detail:
Required IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Case Management Systems
✨Tip Number 1
Familiarise yourself with Sharedo case management systems and their specific functionalities. Understanding how these systems operate will allow you to speak confidently about your experience and how you can contribute to optimising them within our legal practice.
✨Tip Number 2
Network with professionals in the legal tech space, especially those who have experience with Sharedo or similar systems. Engaging in conversations with industry peers can provide insights into best practices and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with business process modelling and agile methodologies. Be ready to share specific examples of how you've successfully implemented changes in previous roles, as this will demonstrate your capability to handle the responsibilities of the position.
✨Tip Number 4
Showcase your communication skills by being clear and concise in your interactions with us. Whether it's during an interview or a networking event, the ability to translate complex requirements into understandable terms is crucial for a Business Analyst role.
We think you need these skills to ace Business Analyst - Case Management Systems
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with case management systems, particularly Sharedo. Emphasise any relevant projects or roles that demonstrate your understanding of legal workflows and your analytical skills.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role and how your background aligns with the responsibilities outlined in the job description. Mention specific experiences where you've successfully implemented or optimised case management solutions.
Showcase Your Skills: Clearly outline your skills related to business analysis, such as stakeholder engagement, data migration, and process modelling. Use examples to illustrate how you've applied these skills in previous roles, especially in a legal context.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Business Analyst role.
How to prepare for a job interview at Required IT
✨Showcase Your Case Management Expertise
Make sure to highlight your experience with Sharedo or similar case management systems. Be prepared to discuss specific projects where you implemented or optimised these systems, detailing the challenges faced and how you overcame them.
✨Understand Legal Workflows
Demonstrate a solid understanding of legal practice workflows and compliance requirements. Familiarise yourself with common processes in a legal environment, as this will help you relate to the interviewers and show that you can hit the ground running.
✨Prepare for Stakeholder Engagement Questions
Expect questions about how you engage with various stakeholders. Prepare examples of how you've gathered requirements from legal teams, IT, and other departments, and how you ensured alignment throughout the project lifecycle.
✨Emphasise Your Analytical Skills
Be ready to discuss your analytical mindset and problem-solving capabilities. Provide examples of how you've used data analysis to inform decisions or improve processes, especially in relation to data migration and system integration.
