Senior Case Manager - Portfolio Management in Salisbury
Senior Case Manager - Portfolio Management

Senior Case Manager - Portfolio Management in Salisbury

Salisbury Full-Time 36000 - 60000 ÂŁ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage a live portfolio of residential properties and handle real issues with real people.
  • Company: Join a supportive, collaborative team in a busy, structured environment.
  • Benefits: Enjoy 35 days annual leave, private medical insurance, and a healthy salary.
  • Why this job: Gain real responsibility and clear career progression from day one.
  • Qualifications: Confident communicator with experience in fast-paced, high-volume roles.
  • Other info: Hybrid work model after training: 3 days in the office, 2 days WFH.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Busy. Responsible. Proper Career Progression. If you enjoy pace, variety, and being trusted to get on with the job but have a pathway to future development laid out for you, this could be a brilliant move. This is a hands‑on, high‑volume role within a close‑knit team of 8+, managing a live portfolio of residential properties across the UK. You’ll be dealing with real people, real issues and real responsibility, often at speed. This isn’t a role where you sit back and “observe”. You’ll be in the detail, on the phone, making decisions, juggling priorities and working cases from start to finish. It’s busy. It’s structured. It’s people‑focused. And you’ll need to think on your feet.

What the Role Looks Like Day to Day

  • Managing a large, live caseload no two cases are the same
  • Speaking daily with tenants, solicitors, agents, lenders and contractors
  • Handling challenging conversations calmly and professionally
  • Making judgment calls where situations don’t fit neatly into a process
  • Coordinating repairs, compliance and next steps
  • Keeping cases moving in a fast‑paced, deadline‑driven environment

The Team

  • A supportive, collaborative team
  • Everyone pulls their weight no egos, no hiding
  • Strong processes, high standards
  • You’re encouraged to speak up, improve things and take ownership
  • We want a team player, someone who wants to learn on the job, roll their sleeves up and get stuck in.

Who This Suits

You don’t need to come from property. In fact, this role works well for people from:

  • Insurance
  • Financial services or lending support
  • Legal or compliance roles (including paralegal)
  • Housing, asset management or regulated environments
  • Any fast‑paced, high‑volume role where judgement and communication matter

If you’re used to handling volume, pressure and people — you’ll get this.

What Really Matters

  • Confident, clear communicator
  • Comfortable dealing with difficult or emotional situations
  • Organised, resilient and commercially minded
  • Process‑driven, but able to adapt when things change
  • A grafter happy to be part of the team, not above it
  • Leadership or supervisory experience is a bonus, not essential

Why This Role Is Worth Considering

  • Real responsibility from day one
  • Clear development and progression
  • A role where your judgement counts
  • Busy, engaging work that doesn’t feel repetitive
  • A team environment where effort and attitude are noticed

An excellent opportunity to join an established business. The role is hybrid after your initial training period, 3 days in the office, 2 WFH. It is FT, offering a healthy salary along with some positive perks, such as 35 days annual leave, private medical insurance. Contact Liam today to discuss this pivotal career move.

Senior Case Manager - Portfolio Management in Salisbury employer: ReQuire Consultancy

Join a dynamic and supportive team as a Senior Case Manager in Portfolio Management, where you'll enjoy a fast-paced environment that values your contributions and offers clear pathways for career progression. With a focus on real responsibility and meaningful work, you'll be part of a close-knit group that encourages collaboration and personal growth, all while enjoying benefits like 35 days of annual leave and private medical insurance. This hybrid role allows for flexibility, making it an excellent opportunity for those looking to make a significant impact in their careers.
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Contact Detail:

ReQuire Consultancy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Case Manager - Portfolio Management in Salisbury

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on the team and their values. This will help you connect with them during the conversation and show that you're genuinely interested in being part of their close-knit group.

✨Tip Number 2

Practice your communication skills! Since this role involves handling challenging conversations, it’s crucial to demonstrate your ability to stay calm and professional. Role-play with a friend or family member to get comfortable with difficult scenarios.

✨Tip Number 3

Show off your organisational skills! Be ready to discuss how you manage multiple priorities and keep things moving in a fast-paced environment. Share specific examples from your past experiences where you successfully juggled various tasks.

✨Tip Number 4

Don’t forget to highlight your adaptability! The job description mentions needing to think on your feet, so be prepared to share instances where you’ve had to adjust your approach when things didn’t go as planned. This will show that you’re a grafter who can roll with the punches!

We think you need these skills to ace Senior Case Manager - Portfolio Management in Salisbury

Case Management
Communication Skills
Judgment and Decision-Making
Organisational Skills
Resilience
Adaptability
Team Collaboration
Customer Service
Problem-Solving Skills
Time Management
Negotiation Skills
Attention to Detail
Leadership or Supervisory Experience

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your experiences that relate to the role.

Tailor Your Application: Make sure to tailor your application specifically for the Senior Case Manager position. Highlight your relevant experience in managing caseloads, dealing with people, and making quick decisions. We love seeing how you connect your background to what we do!

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the important bits. This will show us that you can communicate effectively, which is key for this role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward—just like we like it!

How to prepare for a job interview at ReQuire Consultancy

✨Know Your Stuff

Before the interview, make sure you understand the ins and outs of portfolio management. Brush up on relevant terminology and processes, especially those related to managing residential properties. This will help you speak confidently about your experience and how it relates to the role.

✨Showcase Your People Skills

Since this role involves dealing with tenants, solicitors, and contractors, be prepared to discuss your experience in handling difficult conversations. Share specific examples where you've successfully navigated challenging situations, demonstrating your calmness and professionalism.

✨Demonstrate Your Organisational Skills

With a busy caseload, organisation is key. Be ready to talk about how you prioritise tasks and manage your time effectively. You might even want to bring a few examples of tools or methods you use to keep everything on track, showing that you're process-driven yet adaptable.

✨Emphasise Teamwork

This role is all about being part of a close-knit team. Highlight your collaborative experiences and how you contribute to a positive team environment. Mention any instances where you've taken ownership of a project or helped improve processes, as this shows you're a team player who’s eager to learn and grow.

Senior Case Manager - Portfolio Management in Salisbury
ReQuire Consultancy
Location: Salisbury
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  • Senior Case Manager - Portfolio Management in Salisbury

    Salisbury
    Full-Time
    36000 - 60000 ÂŁ / year (est.)
  • R

    ReQuire Consultancy

    50-100
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