Property Sales & Support Coordinator

We are working with a fantastic, high-energy, and established estate agency located in a picturesque rural town near Salisbury. Our client is seeking a motivated and highly organised individual to join their team and provide essential support to their star seller. This is a great opportunity for someone with a passion for the property industry, who would thrive in a busy, fast paced role working with a fabulous dynamic team promoting some of the most incredible properties in the South Wiltshire region!

Key Responsibilities:

As their designated Sales Support Coordinator you will play a pivotal role in the day-to-day operations of the business, offering support across various areas:

Sales & Marketing Support

• Assist with property valuations, follow-up videos, and drafting valuation letters.

• Generate reports such as Rightmove comparisons, Time on Market, and Property Performance.

• Help prepare and send marketing materials, including property descriptions and brochures.

• Manage property records and vendor details in CRM systems (e.g., 10/90).

• Organise property photography, videography, drone, and twilight shoots.

• Coordinate property staging, home styling, and floorplan drawings.

• Ensure property details are consistently updated on Rightmove and other platforms.

• Contribute to social media content across multiple platforms (Facebook, Instagram, LinkedIn, Google), using tools like Canva for seasonal posts.

Diary & Viewings Management

• Manage the diary of one of the star sellers, scheduling valuations, viewings, and marketing dates.

• Organise and confirm viewings with both tenants and vendors, ensuring all details are accurately communicated.

• Compile viewing notes and follow up with prospective buyers and vendors.

• Respond to sales inquiries by phone, email, or in-person, delivering excellent customer service.

Administrative Support

• Handle administrative tasks, including updating property listings, CRM management, and email communications.

• Serve as the first point of contact in the office, welcoming clients, answering phones, and directing queries.

• Maintain a clean, organised office environment, ensuring window displays, brochure stands, and the client area are tidy and welcoming.

• Ensure property files and sales folders are up to date and properly organised.

Client & Relationship Management

• Build and maintain positive relationships with vendors, buyers, and other stakeholders.

• Keep clients informed with regular updates on property status, marketing progress, and Rightmove statistics.

• Manage and nurture a VIP buyers list, ensuring effective communication and top-tier service.

• Respond to Google reviews and help manage the company\’s online presence.

Additional Tasks

• Organise virtual tours, media days, and manage property maintenance needs (e.g., window cleans, repairs).

• Provide general support to the sales team with project coordination, social media scheduling, and direct mail campaigns.

• Manage anniversary move-in and Christmas card mailings to clients.

Skills & Experience Required:

• Property Knowledge: Previous experience in buying, selling, or working in an estate agency is advantageous but not essential.

• CRM Systems: Experience using CRM software is preferred, (training will be provided).

• Organisational Skills: Exceptional organisational abilities, with the capacity to manage multiple tasks and priorities.

• Communication Skills: Strong written and verbal communication skills, comfortable liaising with clients and vendors.

• Proactive & Reactive: A proactive mindset with the ability to adapt quickly and react effectively to changing priorities.

• Team Player: Positive and supportive, always willing to contribute to the success of the team.

• Tech-Savvy: Proficient with digital tools and social media platforms (Facebook, Instagram, LinkedIn, Google), and basic office software (Excel, Word, etc.).

Personal Attributes:

• Energetic and enthusiastic, with a passion for the property industry.

• Calm under pressure – able to handle busy periods with a cool head and ability to prioritise

• Proactive, able to manage your workload efficiently while supporting the wider team.

• A positive, ‘can-do’ attitude with a flexible approach.

• Detail-oriented and responsible, with strong organisational skills.

Benefits:

• Competitive salary (dependent on experience).

• Opportunities for professional growth and development.

• Supportive and vibrant team culture.

• Beautiful rural location with close proximity to Salisbury

• Free parking on site

• Plenty of team events throughout the

How to Apply:

If you are looking for a rewarding role in a growing estate agency, and you think you’re the right fit for this position, we’d love to hear from you. Please send your CV and a cover letter outlining why you’re the perfect candidate for the role contact Liam today.

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