At a Glance
- Tasks: Support users and troubleshoot tech issues in a fast-paced environment.
- Company: Join one of the UK’s top retail networks with a people-first culture.
- Benefits: Enjoy hybrid working, early finish Fridays, 25 days holiday, and excellent pension.
- Other info: Dynamic team environment with opportunities for continuous learning and growth.
- Why this job: Gain hands-on experience with cutting-edge technology and real career progression.
- Qualifications: Experience with Windows 11 and Microsoft 365, plus strong troubleshooting skills.
The predicted salary is between 28000 - 35000 £ per year.
Are you ready to level up your IT career? This is a brilliant opportunity for an ambitious IT Support Technician who wants more than password resets and ticket closing. You’ll get hands‑on exposure to infrastructure, Microsoft 365, servers, networking, security, hardware, cloud systems, and business‑critical technology, all within a fast‑moving environment where IT is genuinely valued. If you’re proactive, technically sharp, and hungry to develop, this role offers real career progression and the chance to be part of a collaborative, forward‑thinking IT team, working for one of the UK’s best‑known retail networks.
Key responsibilities:
- Supporting users across Windows 11 and Microsoft 365
- Troubleshooting hardware, software, networking, and system issues
- Managing laptops, mobile devices, printers, and user setups
- Supporting servers, backups, infrastructure, and IT security
- Assisting with IT projects and system improvements
- Helping maintain a high‑performing, reliable technology environment
What you need to succeed:
- Essential Windows 11 support experience
- Microsoft Office 365 experience
- Strong troubleshooting and communication skills
- Self‑motivated and proactive mindset
- Passion for technology and continuous learning
Why this role stands out:
- Hybrid working policy
- Early finish Fridays on rota
- 25 days holiday + bank holidays
- Excellent pension contribution
- Modern offices and breakout spaces
- Genuine long‑term career development
- Supportive, people‑first culture
This is the kind of opportunity where you’ll learn fast, gain broad technical exposure, and become a key part of a growing IT function.
IT Support Technician in Hampshire employer: ReQuire Consultancy
Join a leading retail network that truly values IT, offering an exciting opportunity for growth and development as an IT Support Technician. With a supportive, people-first culture, hybrid working options, and benefits like early finish Fridays and a generous pension contribution, you'll thrive in a modern environment that encourages continuous learning and career progression.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician in Hampshire
✨Tip Number 1
Network like a pro! Reach out to current IT Support Technicians or professionals in the field on LinkedIn. Ask them about their experiences and any tips they might have for landing a role like this one.
✨Tip Number 2
Show off your skills! If you’ve got experience with Windows 11 or Microsoft 365, make sure to highlight that in conversations. Share specific examples of how you've solved problems or improved systems in the past.
✨Tip Number 3
Prepare for the interview by brushing up on common troubleshooting scenarios. Think about how you would handle various IT issues and be ready to discuss your thought process. We want to see your proactive mindset in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be part of a supportive culture that values your growth and development.
We think you need these skills to ace IT Support Technician in Hampshire
Some tips for your application 🫡
Show Your Passion for Tech:When writing your application, let us see your enthusiasm for technology shine through! Share any personal projects or experiences that highlight your love for IT and continuous learning.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to match the job description. Highlight your experience with Windows 11 and Microsoft 365, and don’t forget to mention your troubleshooting skills!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at ReQuire Consultancy
✨Know Your Tech Inside Out
Make sure you brush up on your Windows 11 and Microsoft 365 knowledge. Be ready to discuss specific troubleshooting scenarios you've encountered and how you resolved them. This shows you're not just familiar with the software, but that you can handle real-world issues.
✨Show Off Your Problem-Solving Skills
Prepare examples of past experiences where you successfully diagnosed and fixed IT problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your proactive mindset and technical sharpness.
✨Communicate Clearly and Confidently
Since strong communication skills are essential for this role, practice explaining complex technical concepts in simple terms. You might be asked to explain a tech issue to someone without a technical background, so being clear and concise is key.
✨Express Your Passion for Learning
This role values continuous learning, so be prepared to discuss how you keep your skills up-to-date. Mention any courses, certifications, or personal projects that showcase your enthusiasm for technology and your commitment to professional growth.
