At a Glance
- Tasks: Shape the online shopping experience by managing and optimising a large product catalogue.
- Company: Join a successful and expanding UK ecommerce business with a collaborative culture.
- Benefits: Salary up to £42,000, hybrid working, excellent benefits, and career progression.
- Other info: Supportive team where your ideas are valued and growth opportunities abound.
- Why this job: Make a genuine impact in a fast-paced environment while enhancing customer experiences.
- Qualifications: 3+ years in Ecommerce Merchandising and strong Excel skills required.
The predicted salary is between 42500 - 42500 £ per year.
Help shape the online shopping experience for a growing UK business. ReQuire Consultancy is delighted to be exclusively recruiting on behalf of a successful and expanding organisation for an experienced Ecommerce Merchandiser. This is an exciting opportunity to join a business that is investing significantly in its ecommerce offering and digital growth. As online retail continues to play an increasingly important role in the company's future, we're looking for an experienced ecommerce professional who can take ownership of product merchandising, enhance the customer journey and help deliver a best-in-class online shopping experience.
If you're commercially minded, passionate about ecommerce and thrive on delivering high-quality online product content, this could be the perfect next step in your career.
The Opportunity
As Ecommerce Merchandiser, you'll play a pivotal role in ensuring thousands of products are presented accurately, consistently and in a way that inspires customers to buy. Working closely with Buying, Digital, UX, Marketing and supplier partners, you'll manage the day-to-day optimisation of the online product catalogue, ensuring every product page meets the highest standards of quality, accuracy and commercial effectiveness. This is far more than a product administration role. You'll have the opportunity to influence how products are presented online, improve merchandising processes and contribute directly to the continued success of a growing ecommerce function.
Key Responsibilities
- Manage and optimise a large online product catalogue across multiple product categories.
- Ensure product pages are accurate, engaging and commercially effective, including product descriptions, specifications, imagery, pricing and digital assets.
- Coordinate new product launches and ongoing catalogue updates.
- Work closely with manufacturers and suppliers to source product information, imagery, manuals and supporting content.
- Manage pricing updates and maintain product data accuracy across ecommerce platforms.
- Collaborate with Buying, Digital, UX and Marketing teams to continuously improve the online customer experience.
- Monitor product content quality and identify opportunities to improve merchandising standards and internal processes.
- Support the ongoing development of ecommerce systems and digital merchandising best practice.
About You
We're looking for an experienced Ecommerce Merchandiser who enjoys working in a fast-paced retail environment and takes pride in delivering exceptional online customer experiences. You'll ideally have:
- A minimum of 3 years' experience in Ecommerce Merchandising, Online Merchandising, Digital Trading or Product Content.
- Experience managing large online product catalogues within a retail or ecommerce environment.
- Strong working knowledge of CMS and/or Product Information Management (PIM) systems.
- Advanced Microsoft Excel skills, including Pivot Tables, XLOOKUP and data analysis.
- Excellent attention to detail with outstanding organisational skills.
- A commercial mindset with an understanding of how effective merchandising drives online sales.
- The ability to build strong relationships with internal stakeholders, suppliers and external partners.
- A proactive, solutions-focused approach with the confidence to identify improvements and take ownership.
- Experience within product-led ecommerce business would be highly advantageous but is not essential.
What's On Offer
- Salary of up to £42,000 (c)
- Hybrid working (3 days in the office, 2 days from home)
- Excellent benefits package
- The opportunity to join a successful, financially strong and growing organisation
- A collaborative and supportive working environment where your ideas will be valued
- Genuine opportunities for professional development and long-term career progression
If you're looking for a role where you can make a genuine impact, work with a passionate ecommerce team and help shape the future of a growing online retail business, we'd love to hear from you. For a confidential discussion or to apply, please contact Liam McConnell.
Please note: This vacancy is being managed exclusively by Require Consultancy. Due to the confidential nature of the appointment, details of the hiring organisation will be shared with shortlisted applicants.
Ecommerce Merchandiser in Andover employer: ReQuire Consultancy LTD
ReQuire Consultancy offers an exceptional opportunity for an Ecommerce Merchandiser in Andover, where you can thrive in a hybrid working environment that promotes work-life balance. With a strong focus on employee growth and a collaborative culture, the company values your contributions and provides a comprehensive benefits package, ensuring you feel supported as you help shape the online shopping experience for a dynamic and expanding business.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Merchandiser in Andover
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like ReQuire Consultancy LTD, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like ReQuire Consultancy LTD!
We think you need these skills to ace Ecommerce Merchandiser in Andover
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at ReQuire Consultancy LTD, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at ReQuire Consultancy LTD and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show ReQuire Consultancy LTD that you’re ready to jump in and contribute right away!
How to prepare for a job interview at ReQuire Consultancy LTD
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
