At a Glance
- Tasks: Transform raw feedback into actionable insights and guide customer experience transformations.
- Company: Reputation, a leader in customer insights with a focus on strategic partnerships.
- Benefits: Hybrid/remote work options, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to innovation and customer satisfaction.
- Why this job: Make a real impact by driving customer success and enhancing service value.
- Qualifications: Experience in analytics, survey design, and presenting insights in a SaaS environment.
The predicted salary is between 50000 - 65000 £ per year.
Reputation seeks a Senior Analyst in Expert Services to act as the analytical engine for strategic partnerships with Mid‑Market and Small Enterprise clients.
You will own the analytics lifecycle from design to delivery, turning raw feedback into tangible value and guiding CX transformations.
You will lead custom analyses, design surveys, and present insights that support growth, renewals, and expanded service value across complex data sets in a Saa S environment.
#J-18808-Ljbffr
Senior Customer Insights Strategist (Hybrid/Remote) in Liverpool employer: Reputation
Reputation is an exceptional employer that fosters a dynamic and inclusive work culture, offering hybrid and remote opportunities for the Senior Customer Insights Strategist role. Employees benefit from continuous professional development, collaborative teamwork, and the chance to make a significant impact on client success through data-driven insights. With a focus on employee well-being and growth, working at Reputation means being part of a forward-thinking company that values innovation and meaningful contributions.
