At a Glance
- Tasks: Deliver friendly service and serve food and drinks in our vibrant school coffee shops.
- Company: Join the welcoming community at Repton School, where every day is an opportunity to shine.
- Benefits: Enjoy a competitive salary, pension scheme, and family sports centre membership.
- Why this job: Be part of a dynamic team that makes a difference in students' daily lives.
- Qualifications: No specific qualifications required, just a passion for great service and teamwork.
- Other info: Full-time role during term time with flexible hours across both school sites.
The predicted salary is between 28 - 30 £ per hour.
Repton School is seeking a Retail Team Member to provide a warm, friendly and efficient retail service to our pupils, staff and visitors, ensuring exceptional service standards are delivered and always maintained in line with the school’s expectations. You will be required to serve a range of hot and cold beverages (including alcohol), food & retail items within our coffee shops to a high standard. You will be required to provide an efficient service within our school shop assisting with the provision of school uniform and miscellaneous items.
Whilst focusing predominantly on the Senior School, this role is through the school and covering both sites (Repton Snr and Repton Prep) as necessary, as well as other Repton Enterprise duties.
Main Responsibilities: Please see the Retail Team Member Job Description pack.
Package Description:
- Location: Repton School
- Line Manager: Deputy Retail Operations Manager
- Weekly hours: Full time (39 hours per week), Term Time only, 5 days out of 7, Monday to Sunday.
- Salary: £13.65 per hour
- Benefits: Employee Pension Scheme, Sports Centre Membership (Family)
Retail Team Member employer: Repton School
Contact Detail:
Repton School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member
✨Tip Number 1
Get to know the school culture! Research Repton School and its values. When you walk in for your interview, show us that you understand what makes the school tick and how you can contribute to that warm, friendly atmosphere.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving pupils, staff, and visitors, think of examples where you've provided exceptional service before. We want to hear about those moments when you went above and beyond!
✨Tip Number 3
Dress the part! First impressions matter, especially in a retail environment. Make sure you look smart and professional when you come in for your interview. It shows us that you take the role seriously.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Retail Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our friendly team at Repton School.
Tailor Your Application: Make sure to tailor your application to the Retail Team Member position. Highlight any relevant experience you have in customer service or retail, and connect it back to how you can provide that warm and efficient service we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our expectations right there.
How to prepare for a job interview at Repton School
✨Know the School's Values
Before your interview, take some time to research Repton School's values and mission. Understanding their commitment to providing exceptional service will help you align your answers with what they’re looking for in a Retail Team Member.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered outstanding customer service. Think about situations where you went above and beyond to ensure customer satisfaction, as this role is all about creating a warm and friendly atmosphere.
✨Familiarise Yourself with the Menu
Since you'll be serving hot and cold beverages, food, and retail items, it’s a good idea to familiarise yourself with common offerings in a school coffee shop. Being able to discuss your favourite drinks or snacks can show your enthusiasm for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.