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- Tasks: Support driving instructor trainees and ensure their satisfaction in a fast-paced environment.
- Company: Join My Four Wheels, the UK's fastest-growing driving school with a strong team culture.
- Benefits: Enjoy a competitive salary, hybrid working model, and career progression opportunities.
- Why this job: Make a real impact while working in a dynamic and supportive team.
- Qualifications: Strong customer service experience and excellent problem-solving skills are essential.
- Other info: Be part of a thriving company dedicated to exceptional training.
The predicted salary is between 30000 - 42000 £ per year.
About Us: My Four Wheels is the UK's most trusted and fastest-growing driving school, dedicated to providing exceptional training for our driving instructor trainees. We take pride in our strong team culture, customer-first approach, and commitment to excellence.
The Role: As an Account Manager, you will play a key role in ensuring the satisfaction of our driving instructor trainees. You will be responsible for supporting their journey, resolving any issues they may encounter, and maintaining high levels of customer satisfaction. Working in a fast-paced environment, you will collaborate closely with the Training Manager and wider team to provide a seamless and supportive experience for our trainees.
Key Responsibilities:
- Act as the main point of contact for driving instructor trainees, ensuring a smooth and positive experience.
- Proactively address and resolve trainee concerns with a problem-solving mindset.
- Maintain strong relationships with trainees, providing ongoing support and guidance.
- Work closely with the Training Manager and wider team to enhance customer satisfaction.
- Maintain accurate records and track trainee progress.
- Contribute to continuous improvement initiatives within the department.
What We’re Looking For:
- Strong customer service experience is essential.
- Excellent problem-solving skills and a proactive, can-do attitude.
- Ability to work effectively in a fast-paced environment.
- Strong communication and interpersonal skills.
- A team player who thrives in a collaborative environment.
- Good organisational skills with the ability to manage multiple tasks.
What We Offer:
- Competitive salary with great benefits.
- Career progression opportunities within a growing company.
- A hybrid working model for better work-life balance.
- A dynamic and supportive team culture.
If you're looking for a rewarding role where you can make a real impact in a thriving company, we’d love to hear from you! Apply today and be part of the My Four Wheels journey.
Account Manager in York, West Yorkshire, England employer: Reps
Contact Detail:
Reps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in York, West Yorkshire, England
✨Tip Number 1
Familiarise yourself with the driving school industry and My Four Wheels specifically. Understanding their values, mission, and the challenges they face will help you tailor your conversations and demonstrate your genuine interest during interviews.
✨Tip Number 2
Highlight your customer service experience by preparing specific examples of how you've successfully resolved issues in the past. This will showcase your problem-solving skills and proactive attitude, which are crucial for the Account Manager role.
✨Tip Number 3
Network with current or former employees of My Four Wheels on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, and may even lead to a referral.
✨Tip Number 4
Prepare to discuss how you would enhance customer satisfaction in your role. Think of innovative ideas or improvements that could benefit the trainees and align with the company's commitment to excellence.
We think you need these skills to ace Account Manager in York, West Yorkshire, England
Some tips for your application 🫡
Understand the Company: Familiarise yourself with My Four Wheels by exploring their website and social media. Understand their values, mission, and what makes them a trusted driving school in the UK.
Tailor Your CV: Highlight your customer service experience and problem-solving skills in your CV. Use specific examples that demonstrate your ability to manage multiple tasks and work effectively in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the key responsibilities of the Account Manager position and express your desire to contribute to trainee satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Reps
✨Showcase Your Customer Service Skills
Since strong customer service experience is essential for the Account Manager role, be prepared to share specific examples from your past roles. Highlight situations where you successfully resolved issues or improved customer satisfaction.
✨Demonstrate Problem-Solving Abilities
The role requires excellent problem-solving skills. During the interview, discuss how you've approached challenges in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Team Collaboration
As a team player, it's important to convey your ability to work collaboratively. Share experiences where you worked closely with others to achieve a common goal, especially in fast-paced environments.
✨Prepare Questions About Continuous Improvement
Show your interest in contributing to continuous improvement initiatives by preparing thoughtful questions. Ask about current challenges the team faces and how you can help enhance customer satisfaction as part of the role.
