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- Tasks: Support driving instructor trainees and ensure their satisfaction in a fast-paced environment.
- Company: Join My Four Wheels, the UK's fastest-growing driving school with a strong team culture.
- Benefits: Enjoy a competitive salary, hybrid working model, and career progression opportunities.
- Why this job: Make a real impact while working in a dynamic and supportive team.
- Qualifications: Strong customer service experience and excellent problem-solving skills are essential.
- Other info: Be part of a thriving company dedicated to exceptional training.
The predicted salary is between 30000 - 42000 £ per year.
About Us: My Four Wheels is the UK's most trusted and fastest-growing driving school, dedicated to providing exceptional training for our driving instructor trainees. We take pride in our strong team culture, customer-first approach, and commitment to excellence.
The Role: As an Account Manager, you will play a key role in ensuring the satisfaction of our driving instructor trainees. You will be responsible for supporting their journey, resolving any issues they may encounter, and maintaining high levels of customer satisfaction. Working in a fast-paced environment, you will collaborate closely with the Training Manager and wider team to provide a seamless and supportive experience for our trainees.
Key Responsibilities:
- Act as the main point of contact for driving instructor trainees, ensuring a smooth and positive experience.
- Proactively address and resolve trainee concerns with a problem-solving mindset.
- Maintain strong relationships with trainees, providing ongoing support and guidance.
- Work closely with the Training Manager and wider team to enhance customer satisfaction.
- Maintain accurate records and track trainee progress.
- Contribute to continuous improvement initiatives within the department.
What We're Looking For:
- Strong customer service experience is essential.
- Excellent problem-solving skills and a proactive, can-do attitude.
- Ability to work effectively in a fast-paced environment.
- Strong communication and interpersonal skills.
- A team player who thrives in a collaborative environment.
- Good organisational skills with the ability to manage multiple tasks.
What We Offer:
- Competitive salary with great benefits.
- Career progression opportunities within a growing company.
- A hybrid working model for better work-life balance.
- A dynamic and supportive team culture.
If you're looking for a rewarding role where you can make a real impact in a thriving company, we'd love to hear from you! Apply today and be part of the My Four Wheels journey.
Account Manager in Thirsk, North Yorkshire, England employer: Reps
Contact Detail:
Reps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Thirsk, North Yorkshire, England
✨Tip Number 1
Familiarise yourself with the driving school industry and My Four Wheels specifically. Understanding their values, mission, and the challenges they face will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Highlight your customer service experience in conversations. Be ready to share specific examples of how you've successfully resolved issues or improved customer satisfaction in previous roles.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing for situational questions. Think of scenarios where you had to think on your feet and how you managed to keep customers happy under pressure.
✨Tip Number 4
Show your enthusiasm for teamwork and collaboration. Be prepared to discuss how you've worked effectively with others in fast-paced environments, as this role requires close collaboration with the Training Manager and team.
We think you need these skills to ace Account Manager in Thirsk, North Yorkshire, England
Some tips for your application 🫡
Understand the Company: Familiarise yourself with My Four Wheels by exploring their website and social media. Understand their values, mission, and what makes them a trusted driving school in the UK.
Tailor Your CV: Highlight your customer service experience and problem-solving skills in your CV. Use specific examples that demonstrate your ability to maintain strong relationships and support clients effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the key responsibilities of the Account Manager position and express your desire to contribute to their team culture.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Reps
✨Showcase Your Customer Service Skills
As an Account Manager, strong customer service experience is crucial. Be prepared to share specific examples of how you've successfully handled customer concerns in the past, demonstrating your ability to maintain high levels of satisfaction.
✨Demonstrate Problem-Solving Abilities
The role requires a proactive, can-do attitude. Think of scenarios where you've effectively resolved issues and be ready to discuss your thought process and the steps you took to achieve a positive outcome.
✨Highlight Team Collaboration
Since you'll be working closely with the Training Manager and the wider team, emphasise your experience as a team player. Share examples of how you've collaborated with others to enhance customer experiences or improve processes.
✨Prepare for Fast-Paced Environment
This position involves managing multiple tasks in a dynamic setting. Be ready to discuss how you prioritise your workload and stay organised under pressure, perhaps by sharing a time when you successfully juggled competing demands.
