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- Tasks: Support driving instructor trainees and ensure their satisfaction in a fast-paced environment.
- Company: Join My Four Wheels, the UK's fastest-growing driving school with a strong team culture.
- Benefits: Enjoy a competitive salary, hybrid working model, and career progression opportunities.
- Why this job: Make a real impact while working in a dynamic and supportive team.
- Qualifications: Strong customer service experience and excellent problem-solving skills are essential.
- Other info: Be part of a thriving company dedicated to excellence in training.
The predicted salary is between 28800 - 43200 £ per year.
About Us: My Four Wheels is the UK's most trusted and fastest-growing driving school, dedicated to providing exceptional training for our driving instructor trainees. We take pride in our strong team culture, customer-first approach, and commitment to excellence.
The Role: As an Account Manager, you will play a key role in ensuring the satisfaction of our driving instructor trainees. You will be responsible for supporting their journey, resolving any issues they may encounter, and maintaining high levels of customer satisfaction. Working in a fast-paced environment, you will collaborate closely with the Training Manager and wider team to provide a seamless and supportive experience for our trainees.
Key Responsibilities:
- Act as the main point of contact for driving instructor trainees, ensuring a smooth and positive experience.
- Proactively address and resolve trainee concerns with a problem-solving mindset.
- Maintain strong relationships with trainees, providing ongoing support and guidance.
- Work closely with the Training Manager and wider team to enhance customer satisfaction.
- Maintain accurate records and track trainee progress.
- Contribute to continuous improvement initiatives within the department.
What We’re Looking For:
- Strong customer service experience is essential.
- Excellent problem-solving skills and a proactive, can-do attitude.
- Ability to work effectively in a fast-paced environment.
- Strong communication and interpersonal skills.
- A team player who thrives in a collaborative environment.
- Good organisational skills with the ability to manage multiple tasks.
What We Offer:
- Competitive salary with great benefits.
- Career progression opportunities within a growing company.
- A hybrid working model for better work-life balance.
- A dynamic and supportive team culture.
If you're looking for a rewarding role where you can make a real impact in a thriving company, we’d love to hear from you! Apply today and be part of the My Four Wheels journey.
Account Manager in Ripon, North Yorkshire, England employer: Reps
Contact Detail:
Reps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Ripon, North Yorkshire, England
✨Tip Number 1
Familiarise yourself with the driving school industry and My Four Wheels specifically. Understanding their values, mission, and the challenges they face will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of My Four Wheels on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the Account Manager role, which can give you an edge.
✨Tip Number 3
Prepare examples from your past experiences that showcase your customer service skills and problem-solving abilities. Be ready to discuss how you've successfully managed relationships and resolved issues in a fast-paced environment.
✨Tip Number 4
Demonstrate your enthusiasm for the role by engaging with My Four Wheels on social media. Comment on their posts or share relevant content to show your interest and knowledge about the company and its mission.
We think you need these skills to ace Account Manager in Ripon, North Yorkshire, England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and problem-solving skills. Use specific examples that demonstrate how you've successfully supported clients or trainees in the past.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the key responsibilities outlined in the job description, particularly your ability to maintain strong relationships and provide ongoing support.
Showcase Relevant Experience: When detailing your work history, focus on roles where you had to manage multiple tasks in a fast-paced environment. Highlight any experience you have in training or supporting others, as this will resonate well with the company's focus on driving instructor trainees.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Account Manager role.
How to prepare for a job interview at Reps
✨Showcase Your Customer Service Skills
Since strong customer service experience is essential for the Account Manager role, be prepared to share specific examples of how you've successfully handled customer concerns in the past. Highlight your ability to maintain positive relationships and ensure satisfaction.
✨Demonstrate Problem-Solving Abilities
The role requires excellent problem-solving skills. During the interview, discuss situations where you proactively addressed issues and how your solutions benefited the customer. This will show that you have the right mindset for the fast-paced environment.
✨Emphasise Team Collaboration
As a team player, it's important to convey your ability to work collaboratively. Share experiences where you worked closely with others to achieve a common goal, especially in a customer-focused context. This aligns well with the company's culture.
✨Prepare for Organisational Questions
Given the need for good organisational skills, be ready to discuss how you manage multiple tasks effectively. You might want to provide examples of tools or methods you use to stay organised and ensure that nothing falls through the cracks.
