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- Tasks: Support driving instructor trainees and ensure their satisfaction in a fast-paced environment.
- Company: My Four Wheels is the UK's fastest-growing driving school, focused on exceptional training.
- Benefits: Enjoy a competitive salary, hybrid working model, and career progression opportunities.
- Why this job: Join a dynamic team culture where you can make a real impact and help others succeed.
- Qualifications: Strong customer service experience and excellent problem-solving skills are essential.
- Other info: Be part of a supportive team dedicated to continuous improvement.
The predicted salary is between 30000 - 42000 £ per year.
About Us: My Four Wheels is the UK's most trusted and fastest-growing driving school, dedicated to providing exceptional training for our driving instructor trainees. We take pride in our strong team culture, customer-first approach, and commitment to excellence.
The Role: As an Account Manager, you will play a key role in ensuring the satisfaction of our driving instructor trainees. You will be responsible for supporting their journey, resolving any issues they may encounter, and maintaining high levels of customer satisfaction. Working in a fast-paced environment, you will collaborate closely with the Training Manager and wider team to provide a seamless and supportive experience for our trainees.
Key Responsibilities:
- Act as the main point of contact for driving instructor trainees, ensuring a smooth and positive experience.
- Proactively address and resolve trainee concerns with a problem-solving mindset.
- Maintain strong relationships with trainees, providing ongoing support and guidance.
- Work closely with the Training Manager and wider team to enhance customer satisfaction.
- Maintain accurate records and track trainee progress.
- Contribute to continuous improvement initiatives within the department.
What We’re Looking For:
- Strong customer service experience is essential.
- Excellent problem-solving skills and a proactive, can-do attitude.
- Ability to work effectively in a fast-paced environment.
- Strong communication and interpersonal skills.
- A team player who thrives in a collaborative environment.
- Good organisational skills with the ability to manage multiple tasks.
What We Offer:
- Competitive salary with great benefits.
- Career progression opportunities within a growing company.
- A hybrid working model for better work-life balance.
- A dynamic and supportive team culture.
If you're looking for a rewarding role where you can make a real impact in a thriving company, we’d love to hear from you! Apply today and be part of the My Four Wheels journey.
Account Manager in Pocklington, East Riding of Yorkshire, England employer: Reps
Contact Detail:
Reps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Pocklington, East Riding of Yorkshire, England
✨Tip Number 1
Familiarise yourself with the driving school industry and My Four Wheels specifically. Understanding their values, mission, and the challenges they face will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Highlight your customer service experience in conversations. Be ready to share specific examples of how you've successfully resolved issues or improved customer satisfaction in previous roles.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing for situational questions. Think of scenarios where you had to think on your feet and how you can apply that mindset to support driving instructor trainees.
✨Tip Number 4
Network with current or former employees of My Four Wheels if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Account Manager in Pocklington, East Riding of Yorkshire, England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and problem-solving skills. Use specific examples that demonstrate how you've successfully supported clients or trainees in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to work in a fast-paced environment and your strong communication skills, linking them to the responsibilities outlined in the job description.
Highlight Relevant Experience: In your application, emphasise any previous roles where you acted as a point of contact for customers or trainees. Detail how you resolved issues and maintained high levels of satisfaction, as this is crucial for the Account Manager position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for the role.
How to prepare for a job interview at Reps
✨Showcase Your Customer Service Skills
Since strong customer service experience is essential for the Account Manager role, be prepared to share specific examples from your past roles. Highlight situations where you successfully resolved issues or improved customer satisfaction.
✨Demonstrate Problem-Solving Abilities
The role requires a proactive, can-do attitude. During the interview, discuss how you've tackled challenges in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Team Collaboration
As a team player, it's important to convey your ability to work collaboratively. Share experiences where you worked closely with others to achieve a common goal, especially in fast-paced environments.
✨Prepare Questions About Continuous Improvement
Show your interest in contributing to the company's growth by preparing thoughtful questions about their continuous improvement initiatives. This demonstrates your commitment to enhancing customer satisfaction and your proactive mindset.
