At a Glance
- Tasks: Support driving instructor trainees and ensure their satisfaction in a fast-paced environment.
- Company: Join My Four Wheels, the UK's fastest-growing driving school with a strong team culture.
- Benefits: Enjoy a competitive salary, hybrid working model, and career progression opportunities.
- Why this job: Make a real impact while working in a dynamic and supportive team.
- Qualifications: Strong customer service experience and excellent problem-solving skills are essential.
- Other info: Be part of a thriving company dedicated to exceptional training.
The predicted salary is between 28800 - 43200 £ per year.
About Us: My Four Wheels is the UK's most trusted and fastest-growing driving school, dedicated to providing exceptional training for our driving instructor trainees. We take pride in our strong team culture, customer-first approach, and commitment to excellence.
The Role: As an Account Manager, you will play a key role in ensuring the satisfaction of our driving instructor trainees. You will be responsible for supporting their journey, resolving any issues they may encounter, and maintaining high levels of customer satisfaction. Working in a fast-paced environment, you will collaborate closely with the Training Manager and wider team to provide a seamless and supportive experience for our trainees.
Key Responsibilities:
- Act as the main point of contact for driving instructor trainees, ensuring a smooth and positive experience.
- Proactively address and resolve trainee concerns with a problem-solving mindset.
- Maintain strong relationships with trainees, providing ongoing support and guidance.
- Work closely with the Training Manager and wider team to enhance customer satisfaction.
- Maintain accurate records and track trainee progress.
- Contribute to continuous improvement initiatives within the department.
What We're Looking For:
- Strong customer service experience is essential.
- Excellent problem-solving skills and a proactive, can-do attitude.
- Ability to work effectively in a fast-paced environment.
- Strong communication and interpersonal skills.
- A team player who thrives in a collaborative environment.
- Good organisational skills with the ability to manage multiple tasks.
What We Offer:
- Competitive salary with great benefits.
- Career progression opportunities within a growing company.
- A hybrid working model for better work-life balance.
- A dynamic and supportive team culture.
If you're looking for a rewarding role where you can make a real impact in a thriving company, we'd love to hear from you! Apply today and be part of the My Four Wheels journey.
Account Manager in Dewsbury, West Yorkshire, England employer: Reps
Contact Detail:
Reps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Dewsbury, West Yorkshire, England
✨Tip Number 1
Familiarise yourself with the driving school industry and My Four Wheels specifically. Understanding their values, mission, and the challenges they face will help you tailor your conversations and demonstrate your genuine interest during interviews.
✨Tip Number 2
Prepare to showcase your customer service experience by thinking of specific examples where you've successfully resolved issues or improved customer satisfaction. This will highlight your problem-solving skills and proactive attitude, which are crucial for the Account Manager role.
✨Tip Number 3
Network with current or former employees of My Four Wheels on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, and may even lead to a referral.
✨Tip Number 4
Demonstrate your organisational skills by preparing a plan for how you would manage multiple trainee accounts effectively. Presenting this during your interview can show that you're ready to hit the ground running in a fast-paced environment.
We think you need these skills to ace Account Manager in Dewsbury, West Yorkshire, England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and problem-solving skills. Use specific examples that demonstrate your ability to support clients effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the responsibilities of the Account Manager position and express your commitment to enhancing customer satisfaction.
Highlight Team Collaboration: In your application, emphasise your ability to work in a team environment. Provide examples of past experiences where you collaborated with others to achieve common goals, particularly in fast-paced settings.
Showcase Organisational Skills: Demonstrate your organisational abilities by mentioning how you manage multiple tasks effectively. Include any tools or methods you use to keep track of progress and maintain accurate records.
How to prepare for a job interview at Reps
✨Showcase Your Customer Service Skills
Since strong customer service experience is essential for the Account Manager role, be prepared to share specific examples of how you've successfully handled customer concerns in the past. Highlight your ability to maintain positive relationships and ensure customer satisfaction.
✨Demonstrate Problem-Solving Abilities
The role requires excellent problem-solving skills, so think of scenarios where you've proactively addressed issues. During the interview, explain your thought process and the steps you took to resolve challenges, showcasing your can-do attitude.
✨Emphasise Team Collaboration
As a team player, it's important to convey your ability to work effectively with others. Share experiences where you've collaborated with colleagues to achieve common goals, particularly in fast-paced environments, to illustrate your adaptability and teamwork.
✨Prepare Questions About Continuous Improvement
Since contributing to continuous improvement initiatives is part of the job, come prepared with questions about the company's current practices and how they encourage feedback from trainees. This shows your interest in enhancing processes and your proactive mindset.