At a Glance
- Tasks: Deliver exceptional customer service and achieve sales goals while representing our brand.
- Company: Join a vibrant retail team in the heart of Manchester.
- Benefits: Enjoy 33 days holiday, employee discounts, and a seasonal uniform allowance.
- Other info: Flexible part-time hours with opportunities for personal development.
- Why this job: Be part of a dynamic team that values creativity and personal growth.
- Qualifications: Experience in customer-facing roles and a passion for teamwork.
The predicted salary is between 21000 - 22000 £ per year.
We're looking for an experienced Sales Associate to join our Manchester Retail Store team. Reporting to: Store Manager
£13.50 per hour + monthly bonus up to 10%
Part‑time position (7.5 hours pw). Weekend and evening availability essential.
What you’ll be doing:
- Ensure high levels of customer satisfaction with a disciplined approach to thoughtful, personal and effective service.
- Be a standout ambassador for Represent by maintaining an expert level of product and brand knowledge.
- Follow and achieve store sales goals on a monthly, quarterly and yearly basis.
- Nurture and develop VIC relationships, and conduct elevated, personal shopping appointments.
- Support on the delivery and execution of store events, from 1‑1 appointments to large‑scale community events.
- Play an active part in elevating both our front and back of house spaces through relentless attention‑to‑detail, process compliance, and proactively finding opportunities to improve.
- Use of store systems, including point of sale and stockroom management.
Who You Are:
- You are experienced in a customer‑facing environment, and thrive on working as a team to create a memorable experience for everybody in your space.
- You know that this is a mindful pursuit, take pride in your space and seek every opportunity to make people feel at home and looked after.
- You want to see your team win, and understand how to support and work with the people around you to enable everyone to perform at a high level.
- You have an eye for quality, you sweat the small stuff because you know the details matter, always.
- You don’t believe in the status‑quo, and common logic doesn’t apply.
- You’re always searching for new and creative ways to drive your business forward and stay ahead of the pack.
- You own your results and take responsibility for your actions.
- You are decisive, capitalise on success, fail fast, and always learning.
- You believe that success is a byproduct of consistent, hard work.
- You show up with discipline and hold an unwavering standard for yourself and others.
- You are mindful of your impact, through your words, actions and plans, for the betterment of yourself, your team, and the planet.
Benefits (Retail):
- 33 x days holiday per year
- Employee discount
- Seasonal uniform allowance + annual personal clothing allowance
- Pension & life assurance
Location: Manchester Store – Unit 2, New Cathedral Street, Manchester, M1 1PW
Manchester Store Sales Associate Retail · Manchester Retail Store employer: Representclothing
Join our dynamic team at the Manchester Retail Store, where we prioritise a culture of excellence and personal growth. As a Sales Associate, you'll enjoy competitive pay, generous holiday allowances, and unique benefits like employee discounts and seasonal uniform allowances, all while working in a vibrant environment that fosters teamwork and creativity. We are committed to your development and success, ensuring you have the tools and support needed to thrive in your role and make a meaningful impact on our customers and community.
StudySmarter Expert Advice🤫
We think this is how you could land Manchester Store Sales Associate Retail · Manchester Retail Store
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Represent's products and values. This way, you can show off your knowledge and passion, making you a standout candidate.
✨Tip Number 2
Practice your people skills! Since this role is all about customer satisfaction, think of examples from your past experiences where you’ve gone above and beyond for customers. Share these stories during your chat!
✨Tip Number 3
Show your team spirit! Highlight how you’ve collaborated with others in previous roles. We love candidates who can work well in a team and help elevate everyone’s performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our Manchester Retail Store team!
We think you need these skills to ace Manchester Store Sales Associate Retail · Manchester Retail Store
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about providing top-notch customer service and being part of our team in Manchester.
Tailor Your CV:Make sure your CV highlights relevant experience in customer-facing roles. We love seeing how you've made a difference in previous jobs, so don’t hold back on those achievements!
Be Authentic:We’re all about genuine connections, so be yourself in your application. Share your unique perspective and how you can contribute to our store’s success – we appreciate authenticity!
Apply Through Our Website:To make things easier for us both, apply directly through our website. It streamlines the process and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Representclothing
✨Know Your Stuff
Before heading into the interview, make sure you’ve done your homework on the brand and its products. Familiarise yourself with their values and recent events. This will not only show your enthusiasm but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about specific situations where you’ve created memorable experiences or resolved issues effectively. This will demonstrate your ability to ensure high levels of customer satisfaction.
✨Be a Team Player
Since the role involves working closely with others, be ready to discuss how you’ve collaborated in previous jobs. Share stories that highlight your ability to support your team and contribute to a positive work environment. This will resonate well with the interviewers.
✨Dress to Impress
As a retail associate, your appearance matters. Dress smartly and in line with the brand’s image for the interview. This shows that you understand the importance of presentation and are serious about the role. Plus, it’ll boost your confidence!
