At a Glance
- Tasks: Deliver exceptional customer service and achieve sales goals while being a brand ambassador.
- Company: Join a vibrant retail team in the heart of Manchester.
- Benefits: Enjoy 33 days holiday, employee discounts, and a seasonal uniform allowance.
- Other info: Flexible part-time hours with opportunities for career development.
- Why this job: Be part of a dynamic team that values creativity and personal growth.
- Qualifications: Experience in customer-facing roles and a passion for teamwork.
The predicted salary is between 13.5 - 13.5 £ per hour.
We're looking for an experienced Sales Associates to join our Manchester Retail Store team.
- Reporting to: Store Manager
- £13.50 per hour + monthly bonus up to 10%
- Part-time position (7.5 hours pw)
- Weekend and evening availability essential
- What you’ll be doing;
- Ensure high levels of customer satisfaction with a disciplined approach to thoughtful, personal and effective service.
- Be a standout ambassador for Represent by maintaining an expert level of product and brand knowledge.
- Follow and achieve store sales goals on a monthly, quarterly and yearly basis.
- Nurture and develop VIC relationships, and conduct elevated, personal shopping appointments.
- Support on the delivery and execution of store events, from 1-1 appointments to large-scale community events.
- Play an active part in elevating both our front and back of house spaces through relentless attention-to-detail, process compliance, and proactively finding opportunities to improve.
- Use of store systems, including point of sale and stockroom management.
Who You Are;
- You are experienced in a customer-facing environment, and thrive on working as a team to create a memorable experience for everybody in your space.
You know that this is a mindful pursuit, take pride in your space and seek every opportunity to make people feel at home and looked after.
- You want to see your team win, and understand how to support and work with the people around you to enable everyone to perform at a high level.
- You have an eye for quality, you sweat the small stuff because you know the details matter, always.
- You don’t believe in the status-quo, and common logic doesn’t apply. You’re always searching for new and creative ways to drive your business forward and stay ahead of the pack.
- You own your results and take responsibility for your actions. You are decisive, capitalise on success, fail fast, and always learning.
- You believe that success is a byproduct of consistent, hard work. You show up with discipline and hold an unwavering standard for yourself and others.
- You are mindful of your impact, through your words, actions and plans, for the betterment of yourself, your team, and the planet.
Benefits (Retail)
- 33 days holiday per year
- Employee discount
- Seasonal uniform allowance + annual personal clothing allowance
- Pension & life assurance
- Location
- Manchester Store – Unit 2, New Cathedral Street, Manchester, M1 1PW
- #J-18808-Ljbffr
Manchester Store Sales Associate employer: Representclothing
Joining our Manchester Retail Store team as a Sales Associate means becoming part of a vibrant work culture that prioritises customer satisfaction and personal growth. With competitive pay, generous holiday allowances, and opportunities for professional development, we empower our employees to excel in their roles while fostering a supportive environment. Our commitment to excellence and attention to detail ensures that every team member feels valued and motivated to contribute to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Manchester Store Sales Associate
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Representclothing, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Manchester Store Sales Associate
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Representclothing that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Representclothing will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Representclothing and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Representclothing
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Representclothing, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Representclothing!
