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For Companies At a Glance
- Tasks: Serve perfect coffee and create memorable customer experiences in a vibrant team.
- Company: Join a renowned coffee brand known for quality and community engagement.
- Benefits: Enjoy 33 days holiday, employee discounts, and a seasonal uniform allowance.
- Why this job: Be part of a passionate team that values innovation and personal growth.
- Qualifications: Experience in customer service and specialty coffee skills are essential.
- Other info: Full-time and part-time roles available; weekend and evening shifts required.
We are looking for a team of experienced Baristas to join our London Retail Store.
Reporting to: Store Manager
£15 per hour + monthly bonus up to 10%
Full-time and part-time roles available. Weekend and evening availability essential.
What you’ll be doing:
- Ensure high levels of customer satisfaction through thoughtful, personal, and effective service.
- Serve every cup of coffee with perfection in milk texture, temperature, and latte art presentation.
- Achieve store sales goals on a monthly, quarterly, and yearly basis.
- Nurture and develop VIC relationships and conduct elevated, personal shopping appointments.
- Support the delivery and execution of store events, from 1-1 appointments to large-scale community events.
- Contribute to the improvement of front and back of house spaces through attention to detail, process compliance, and proactive improvement.
- Utilize store systems, including point of sale and stockroom management.
Who You Are:
- You have experience in a customer-facing environment and thrive in team settings, creating memorable experiences and making people feel at home.
- You possess specialty coffee experience, including dialling-in, espresso taste profiling, and knowledge of the coffee flavour wheel. Experience with ModBar, La Marzocco espresso machines, or similar is preferred.
- You aim to support and elevate your team, enabling high performance.
- You have a keen eye for quality and attention to detail.
- You are innovative, seeking new ways to drive the business forward.
- You take ownership of your results, are decisive, and embrace learning from successes and failures.
- You believe success comes from consistent effort, discipline, and high standards.
- You are mindful of your impact on yourself, your team, and the environment.
Benefits (Retail):
- 33 days holiday per year
- Employee discount
- Seasonal uniform allowance + annual personal clothing allowance
- Pension & life assurance
Location: London Store – 135 Wardour Street, London W1F 0UT
London Store Barista employer: Representclothing
Contact Detail:
Representclothing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Store Barista
✨Tip Number 1
Familiarise yourself with the coffee culture in London and the specific offerings of our store. Knowing about our unique blends and brewing methods will help you stand out during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've created memorable experiences for customers in previous roles. This will demonstrate your ability to thrive in a team setting and enhance customer satisfaction.
✨Tip Number 3
Be ready to discuss your experience with specialty coffee, particularly any hands-on work with espresso machines like ModBar or La Marzocco. Highlighting your technical skills will show that you're serious about the craft.
✨Tip Number 4
Prepare to talk about your approach to teamwork and how you support your colleagues. We value innovation and collaboration, so sharing specific instances where you've contributed to a team's success will make a positive impression.
We think you need these skills to ace London Store Barista
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer-facing roles and any specialty coffee knowledge you possess. Mention specific skills like espresso taste profiling and familiarity with equipment such as ModBar or La Marzocco.
Craft a Compelling Cover Letter: In your cover letter, express your passion for coffee and customer service. Share examples of how you've created memorable experiences for customers and how you can contribute to the team’s success at the London Store.
Showcase Your Team Spirit: Emphasise your ability to work well in a team setting. Provide examples of past experiences where you supported your colleagues and contributed to a positive work environment.
Highlight Your Attention to Detail: Mention specific instances where your attention to detail has made a difference, whether in coffee preparation or maintaining store standards. This will demonstrate your commitment to quality and excellence.
How to prepare for a job interview at Representclothing
✨Showcase Your Coffee Knowledge
Make sure to highlight your experience with specialty coffee, including your skills in dialling-in and espresso taste profiling. Be prepared to discuss your familiarity with equipment like ModBar and La Marzocco machines, as this will demonstrate your expertise and passion for the craft.
✨Emphasise Customer Service Skills
Since the role focuses on high levels of customer satisfaction, share specific examples from your past experiences where you provided exceptional service. Discuss how you create memorable experiences for customers and how you handle challenging situations.
✨Demonstrate Team Spirit
This position requires a collaborative approach, so be ready to talk about how you support and elevate your team. Share instances where you contributed to a positive team environment or helped a colleague achieve their goals.
✨Prepare for Practical Demonstrations
You may be asked to demonstrate your barista skills during the interview. Practise making a perfect cup of coffee, focusing on milk texture, temperature, and latte art presentation. This will not only showcase your technical abilities but also your attention to detail.