Reply is seeking an ambitious Service Management Consultant to transform how technology services are delivered, moving beyond traditional ITIL. You will work across strategy, advisory, solution design and delivery, developing AI‑driven value management and intelligent operations across financial services or regulated sectors.
You will lead workshops, collaborate with senior stakeholders, and help design modern operating models using platforms like ServiceNow, BMC Helix or Jira Service
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Service Management & AI Value Consultant employer: Reply
Reply is an exceptional employer, offering a dynamic work environment in the heart of central London, where innovation meets collaboration. As a Graduate ICT Infrastructure Engineer, you will benefit from a culture that prioritises professional growth, with opportunities for further certifications and skill enhancement in cutting-edge technologies. With a commitment to diversity and equal opportunities, Reply fosters a supportive atmosphere that encourages employees to thrive while contributing to impactful projects across various sectors.